AT&T 585-350-812 manual Channel Administration, Change a Channel Entry

ASAI Administration

Channel Administration

The Channel Administration screen provides one entry for each T/R or LST1 channel (VIS agent) that is administered as a member of the VIS ACD split. It pro- vides a mapping between the VIS channels and the PBX extension numbers. Refer to Figure 4-1for a diagram of a typical application.

To open the Channel Administration screen from the ASAI Administration menu, highlight “Channel Administration” and then press ENTER . The Channel Adminis- tration screen appears. Figure 4-4 shows an example of the Channel Administra- tion screen with channel information displayed.

Change A Channel Entry

Channel: _________

Extension: _________

Please enter the new PBX extension number

HELP

CHOICES SAVE

CANCEL CHG-KEYS

Figure 4-4. Channel Administration Screen

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