AT&T 585-350-812 manual Remove Channel Entry, Virtual Channel Administration

ASAI Administration

Remove Channel Entry

While the Channel Administration screen is active, press REMOVE to unassign a Tip/Ring channel as a VIS agent. You will receive a confirmation screen asking you if you wish to REMOVE the selected item.

Press ENTER to continue or CANCEL to abort the removal procedure.

NOTE:

The channel must be logged out before it may be removed.

Virtual Channel Administration

From the Voice System Administration screen (Figure 4-1),highlight “System Monitor”, then press ENTER . The Voice Channel Monitor screen appears (Figure 4-7)

System Monitor - Voice Channels

	Calls	Voice	Service	Caller	Dialed
Channel	Today	Service	Status	Input	Digits
0	1	appl2	Talking
1	1	appl4	Collect	8509
2	3	appl7	Transfer		5312
3	1	appl3	DB	7328
4v	1	virtual1
5v	10	virtual2

HELP PREV-PAGENEXTPAGE CANCEL CHG-KEYS

Figure 4-7. Voice Channel Monitor Screen

Routing and data screen delivery applications available with the ASAI application are data-only applications. Unlike voice response applications, such applications do not require the allocation of network or speech processing resources.For these applications, one or more “virtual channels” are allocated by the ASAI system, making all regular channels available for use by script applications that need the system resources allocated to them. At a minimum, one virtual channel is required

4-10