Bosch Appliances HES7052U manual Oven Problem Possible Causes Suggested Solutions

Service

Table 12: Cooktop Troubleshooting Chart

Cooktop Problem	Possible Causes and Suggested Solutions
Element cycles on the highest	This is normal. The temperature limiter operates automatically to protect the glass ceramic sur-
setting	face from extreme high temperature damage.
Water takes too long to boil	Time to boil can vary greatly depending on environmental conditions. See “Boiling Water” on
	page 22 for tips to decrease time to boil.
White cooktop appears to have a	The white cooktop may have a green tint while cooling down. This is normal. The cooktop will
green tint	return to its original color when the glass has cooled.

The Oven

Table 13: Oven Troubleshooting Chart

Oven Problem	Possible Causes and
	Suggested Solutions
The oven mode or temperature selected	The knob was turned too rapidly. Turn knob slower until correct wording or temper-
or the numbers selected do not appear in	ature appears. Review manual instructions when setting clock, timer, or Self-Clean.
the display
Oven door is locked and will not release, even	Turn the oven off at the circuit breaker and wait 5 minutes. Turn breaker back on.
after cooling	The oven should reset itself and will be operable.
Oven is not heating	Check circuit breaker or fuse box to your house. Make sure there is proper electri-
	cal power to the oven. Be sure oven temperature has been selected.
Oven is not cooking evenly	Adjust oven calibration if necessary (see “Change the Oven Temperature Offset” on
	page 12). Refer to cooking charts for recommended rack position.
Baking results are not as expected	Refer to cooking charts for recommended rack position. Check “Getting the Most
	Out of Your Oven” on page 24 for tips and suggestions. Adjust oven calibration if
	necessary (see “Change the Oven Temperature Offset” on page 12).
Food takes longer to cook than expected	The oven is carefully calibrated to provide accurate results. However, the tempera-
	ture can be offset if food is consistently too brown or too light. See “Change the
	Oven Temperature Offset” on page 12.
Food is overcooked	The oven is carefully calibrated to provide accurate results. However, the tempera-
	ture can be offset if food is consistently too brown or too light. See “Change the
	Oven Temperature Offset” on page 12.
Convection Bake Results are not as Expected	If the Automatic Convection Conversion Feature is turned off, the temperature must
	be manually reduced by 25°F. If the feature is active, the temperature is automati-
	cally adjusted. See “Turn Automatic Convection Conversion ON or OFF” on
	page 14 for more information. Refer to cooking charts and tips for rack positions,
	cooking times and pan selection. Adjust oven calibration if necessary. See“Change
	the Oven Temperature Offset” on page 12.
Oven temperature is too hot or too cold	The oven thermostat needs adjustment. See Oven Temperature Offset.
Oven light is not working properly	Replace or reinsert the light bulb if loose or defective. Touching the bulb with fin-
	gers may cause the bulb to burn out.
Oven light will not turn off	Check for obstruction in oven door. Check to see if hinge is bent. When the
	Sabbath feature is activated, the oven light will stay on or off (as selected
	during set-up) during the entire Sabbath mode.
Cannot remove lens cover on light	There may be soil build-up around the lens cover. Wipe lens cover area
	with a clean dry towel prior to attempting to remove the lens cover.
Oven will not Self-Clean properly	Allow the oven to cool before running Self-Clean. Always wipe out loose soils or
	heavy spillovers before running Self-Clean. If oven is badly soiled, set oven for a
	five-hour Self-Clean. See Preparing the Oven to Self-Clean.
Clock and timer are not working properly	Make sure there is electrical power to oven. See Clock and Timer sections.
Porcelain chips	When oven racks are removed and replaced, always tilt racks upward and do not
	force them to avoid chipping the porcelain.

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