Error Message

Cause

Action

No Paper Fed

The machine is out of paper or

Do one of the following:

 

paper is not properly loaded in the

„ Refill the paper in the paper tray, and

 

paper tray.

 

then press Mono Start or

 

 

 

 

Colour Start.

 

 

„ Remove the paper and load it again

 

 

and then press Mono Start or

 

 

Colour Start.

 

The paper is jammed in the

Remove the jammed paper by following

 

machine.

the steps in Printer jam or paper jam

 

 

on page 162.

 

 

 

 

 

If you see this error often when making a

 

 

duplex copy or duplex print, the paper feed

 

 

rollers may be stained with ink. Clean the

 

 

paper feed rollers. (See Cleaning the

 

 

paper feed roller on page 170.)

 

 

 

 

The outer rear cover or inner rear

Open the outer rear cover and inner rear

 

cover may not be closed properly.

cover. Then close the inner rear cover and

 

 

outer rear cover. Make sure they are

 

 

closed properly.

 

 

 

No Response/Busy

The number you dialled does not

Verify the number and try again.

 

answer or is busy.

 

Not Registered

You tried to access a One Touch

Set up the One Touch or Speed Dial

 

or Speed Dial number that is not

number. (See Storing One Touch Dial

 

programmed.

numbers on page 77 and Storing

 

 

Speed Dial numbers on page 79.)

 

 

 

Out of Memory

The machine's memory is full.

Fax sending or copy operation in

 

 

progress

 

 

Do one of the following:

 

 

„ Press Stop/Exit and wait until the other

 

 

operations in progress finish and then

 

 

try again.

 

 

„ Clear the data in the memory. To gain

 

 

extra memory, you can turn off Memory

 

 

Receive. (See Turning off Memory

 

 

Receive Operations on page 57.)

 

 

„ Print the faxes that are in the memory.

 

 

(See Printing a fax from the memory

 

 

on page 54.)

 

 

 

 

The memory card or USB flash

Delete unused files from your memory card

 

memory drive you are using does

or USB Flash memory drive to make some

 

not have enough free space to

free space and then try again.

 

scan the documents.

 

 

 

 

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