Manuals / Brother / Computer Equipment / Fax Machine

Brother FAX 375MC Error Messages, Clean UP Scanner, Comm.Error Xx, Connection Fail, Cover Open

Models: FAX 355MC FAX 375MC

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88	C H A P T E R F O U R T E E N

Error Messages

You may occasionally encounter a difficulty with your fax machine or telephone line. If this happens, your fax machine often identifies the problem and displays an error message. The list below explains the most common error messages.

If you need additional help, call the Brother Fax-Back System at

USA:1-800-521-2846

From within Canada: 1-800-681-9838

CLEAN UP SCANNER

The scanner is dirty; clean the white bar and the glass under the bar with isopropyl alcohol.

You should routinely clean the scanner to avoid this error.

Front cover

COMM.ERROR XX XX

A poor quality phone line resulted in a communications error. Try the call again.

CONNECTION FAIL

You have requested a polling call from another party, but the other fax machine is not in Poll Waiting mode.

COVER OPEN

The cover is not completely closed.

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Brother FAX 375MC, FAX 355MC owner manual Error Messages, Clean UP Scanner, Comm.Error Xx, Connection Fail, Cover Open

Contents

FAX 355MC FAX 375MC If You Need to Call Customer Service Brother on the World Wide Web For Customer ServiceFax-Back System Brother Bulletin BoardOrdering Accessories and Supplies DescriptionIii For USA and CanadaFor USA Only Limitations For Canada Only Vii Table of Contents 4Initial Setup 7Setup Auto Dial Numbers Multiple Copies Xii UsingThis Manual Finding InformationTest Sheet Procedures for USA only About Fax MachinesFax Tones and Handshake ECM Error Correction Mode Control Panel Overview FAX 355MC and FAX 375MC2Set Up and Connections Packing List Make sure you have the following itemsAssembly Choosing a LocationLoad the recording paper Limited to Inches 70 mm Connect the handset About Brother PaperConnect the power cord Connect the telephone lineAttach the document support Two-Line Phone System Special Line ConsiderationsRoll Over Phone Lines Converting Telephone Wall OutletsTriplex Adapter Multi-Line Connections PBX Custom Features on Your Phone Line Connecting an External Telephone Answering Device TADSequence Connections Connecting an External Telephone Outgoing Message OGMFunction Mode User-Friendly ProgrammingAlternating Displays FAX NO. & Start Copy Press CopyFunction Selection Table Function DescriptionSetup Send TEL Service A P T E R T H R E E Setting Dialing Mode Tone/Pulse Setting Date and TimeGetting Started Enter Timexxxx Setting Station IDEnter Dayxx FAXEntering Text If you want to enter a blank space, press twiceSetting Up Your Area Code For USA Only Area CODE000Area CODE908 Setting Beeper Volume Setting the Handset VolumeVOL AMPLIFYOFF? Setting the Speaker VolumeSetting Volume Amplify PERMANENT?Setting the Ring Volume Memory StorageA P T E R F O U R Select Answer Mode Basic Receiving OperationsFAX only FAX/TEL Manual Mcmsg CTRSetting Ring Delay Setting F/T Ring TimeRing TIME20 SEC Record FAX/TEL Outgoing Announcement F/T OGM Easy ReceiveOperation from Extension Telephone For FAX/TEL Mode OnlyAdvanced Receiving Operations Changing Remote CodesPolling Polling RXON? Enter FAX no Press Start KEY Canceling a Scheduled JobCancel JOB AcceptedMF Link 6Setup39 Send BeforeYou BeginADF Automatic Document Feeder ResolutionAccepted Other SETTINGS? 1.YES 2.NO ContrastManual Transmission Automatic TransmissionManual and Automatic Fax Redial Accepted Other SETTINGS? Overseas ModeOverseas Mode Advanced Sending OperationsDelayed FAX BroadcastingMemory XX% Enter FAX no Multiple Resolution Transmission Next-Fax ReservationNEXT-FAX Reservd Setting Up Polling Transmit Polled TXOFF?Interrupting Delayed Fax and Polling Transmit Jobs Insert DocumentStoring Numbers for Easy Dialing Storing One Touch Dial NumbersAccess Codes and Credit Card Numbers CHAIN-9 1 201 555Enter & SET Storing Speed Dial NumbersSPEED-DIAL? # Name Enter & SETChanging One Touch and Speed Dial Numbers CHANGE- OR- 2. ExitSetting Up Groups for Broadcasting Setup Groupgo Enter & SETA P T E R S E V E N Dialing Options Manual DialingHold One Touch DialingSpeed Dialing PauseTone/Pulse Searching Telephone IndexAnswering Calls with the Speaker Phone A P T E R E I G H T Message Center Mode Flexible Memory Settings Message StorageFAXOFF? Select & SET Setting Up Message CenterSetting Message Storage VOICEON? Select & SETMSG CTR OGM? Recording Message Center Outgoing MessageMSG CTR OGM? Select & SET Listening to Outgoing Message OGMStep Activating Message Center ModeMessage Indicator Playing Voice Messages and MemosPrinting a Fax Message Backup Printing OptionBackup Printon Select & SET Erasing MessagesErase ALL VOICE? Setting Maximum Time for Incoming MessagesErase this MSG.? 1.YES 2.NO Message 30 SEC? Select & SETSetting Toll Saver ICM Recording MonitorRecording a Memo FAX FORWARD? Recording a ConversationFax Forwarding/Paging FWD# Enter & SETPAGING? PAG# Enter & SETProgramming Paging Number Using Remote Retrieval Access Code Changing Remote Retrieval Access CodeRemote Retrieval Remote Control Commands Remote CommandsRetrieving Memory Status List Retrieving Fax MessagesChanging Fax Forwarding Number A P T E R N I N E Custom Features Distinctive RingDISTINCTIVEOFF? DISTINCTIVESET? Registering the Distinctive Ring PatternPrinting Caller IDCaller ID LOG Caller ID LogDialpress Start Caller ID LOG Press Start KEY Select & SET01MARY Henderson 02TOM Henderson 03ABC Company Erase this DATA?01MARY Henderson Returning a Call from the LogRegistering a Caller ID Number ChainCopy Functions Multiple CopiesA P T E R E L E V E N FAX Settings Using the Trans. Verify Key To Print a ReportTransmission Verification Xmit Report StandardTelephone FCC Notices USA Industry Canada Compliance Statement For Canada Only Important Safety Instructions Do not use this product near waterFrom within Montreal Compilation and Publication Notice TrademarksTroubleshooting COMM.ERROR XX Error MessagesClean UP Scanner Connection FailCutter JAM DisconnectedNo RESPONSE/BUSY Machine Error Press Stop KEYDocument JAM Not RegisteredRecording Paper Jam Printer FaultScanner Error Paper Roll EmptyIf You Are Having Difficulty with Your Fax Machine Printing or Receiving FaxesPhone Line or Connections Sending Faxes Handling Incoming CallsFor Customer Service Fax Machine Hears Voice as CNG ToneLink option L T I F U N C T I O N L I N K O P T I O N 16Specifications Power consumption Glossary L O S S a R Y 101 L O S S a R Y Index N D E 105 N D E 107 108 Visit us on the World Wide Web