Document JAM, Machine Error Press Stop KEY | Brother FAX 375MC

90	C H A P T E R F O U R T E E N

DOCUMENT JAM

The documents were not inserted or fed properly, or were too long or too short.

1Open the cover.

2Pull the documents toward the front of the fax machine, in the same direction they were feeding.

3Close the cover.

Front cover

MACHINE ERROR XX

and

PRESS STOP KEY

Contact Brother Customer Service at;

USA:	1-800-284-4329 (voice)
From within the Canada:	1-800-853-6660 (voice)
From within the Montreal:	1-514-685-6464 (voice)

NO RESPONSE/BUSY

The number you called does not answer or is busy. You may also have reached a number not connected to a fax. Check the number and call again.

NOT REGISTERED

You’ve tried accessing a One Touch or Speed Dial location with no number assigned to it. See pages 47 and 49 for information about storing One Touch and Speed Dial numbers.

Image 104

Brother FAX 375MC, FAX 355MC owner manual Document JAM, Machine Error Press Stop KEY, No RESPONSE/BUSY, Not Registered

Contents

FAX 355MC FAX 375MC If You Need to Call Customer Service For Customer Service Fax-Back SystemBrother on the World Wide Web Brother Bulletin Board Ordering Accessories and Supplies Description Iii For USA and Canada For USA Only Limitations For Canada Only Vii Table of Contents 4Initial Setup 7Setup Auto Dial Numbers Multiple Copies Xii UsingThis Manual Finding Information Fax Tones and Handshake Test Sheet Procedures for USA onlyAbout Fax Machines ECM Error Correction Mode Control Panel Overview FAX 355MC and FAX 375MC 2Set Up and Connections Packing List Make sure you have the following items Load the recording paper AssemblyChoosing a Location Limited to Inches 70 mm Connect the handset About Brother Paper Attach the document support Connect the power cordConnect the telephone line Special Line Considerations Roll Over Phone LinesTwo-Line Phone System Converting Telephone Wall Outlets Triplex Adapter Multi-Line Connections PBX Sequence Custom Features on Your Phone LineConnecting an External Telephone Answering Device TAD Connections Connecting an External Telephone Outgoing Message OGM Function Mode User-Friendly Programming Alternating Displays FAX NO. & Start Copy Press Copy Function Selection Table Function Description Setup Send TEL Service A P T E R T H R E E Getting Started Setting Dialing Mode Tone/PulseSetting Date and Time Setting Station ID Enter DayxxEnter Timexxxx FAX Entering Text If you want to enter a blank space, press twice Area CODE908 Setting Up Your Area Code For USA OnlyArea CODE000 Setting Beeper Volume Setting the Handset Volume Setting the Speaker Volume Setting Volume AmplifyVOL AMPLIFYOFF? PERMANENT? Setting the Ring Volume Memory Storage A P T E R F O U R Select Answer Mode Basic Receiving Operations FAX only FAX/TEL Manual Mcmsg CTR Ring TIME20 SEC Setting Ring DelaySetting F/T Ring Time Record FAX/TEL Outgoing Announcement F/T OGM Easy Receive For FAX/TEL Mode Only Advanced Receiving OperationsOperation from Extension Telephone Changing Remote Codes Polling Canceling a Scheduled Job Cancel JOBPolling RXON? Enter FAX no Press Start KEY Accepted MF Link 6Setup39 Send BeforeYou Begin Resolution Accepted Other SETTINGS? 1.YES 2.NOADF Automatic Document Feeder Contrast Manual and Automatic Fax Redial Manual TransmissionAutomatic Transmission Overseas Mode Overseas ModeAccepted Other SETTINGS? Advanced Sending Operations Memory XX% Enter FAX no Delayed FAXBroadcasting NEXT-FAX Reservd Multiple Resolution TransmissionNext-Fax Reservation Setting Up Polling Transmit Polled TXOFF? Interrupting Delayed Fax and Polling Transmit Jobs Insert Document Storing Numbers for Easy Dialing Storing One Touch Dial Numbers Access Codes and Credit Card Numbers CHAIN-9 1 201 555 Storing Speed Dial Numbers SPEED-DIAL? #Enter & SET Name Enter & SET Changing One Touch and Speed Dial Numbers CHANGE- OR- 2. Exit Setting Up Groups for Broadcasting Setup Groupgo Enter & SET A P T E R S E V E N Dialing Options Manual Dialing One Touch Dialing Speed DialingHold Pause Answering Calls with the Speaker Phone Tone/PulseSearching Telephone Index A P T E R E I G H T Message Center Mode Flexible Memory Settings Message Storage Setting Up Message Center Setting Message StorageFAXOFF? Select & SET VOICEON? Select & SET Recording Message Center Outgoing Message MSG CTR OGM? Select & SETMSG CTR OGM? Listening to Outgoing Message OGM Activating Message Center Mode Message IndicatorStep Playing Voice Messages and Memos Backup Printing Option Backup Printon Select & SETPrinting a Fax Message Erasing Messages Setting Maximum Time for Incoming Messages Erase this MSG.? 1.YES 2.NOErase ALL VOICE? Message 30 SEC? Select & SET Recording a Memo Setting Toll SaverICM Recording Monitor Recording a Conversation Fax Forwarding/PagingFAX FORWARD? FWD# Enter & SET Programming Paging Number PAGING?PAG# Enter & SET Remote Retrieval Using Remote Retrieval Access CodeChanging Remote Retrieval Access Code Remote Control Commands Remote Commands Retrieving Memory Status List Retrieving Fax Messages Changing Fax Forwarding Number A P T E R N I N E Custom Features Distinctive Ring DISTINCTIVEOFF? DISTINCTIVESET? Registering the Distinctive Ring Pattern Caller ID Caller ID LOGPrinting Caller ID Log Caller ID LOG Press Start KEY Select & SET 01MARY Henderson 02TOM Henderson 03ABC CompanyDialpress Start Erase this DATA? 01MARY Henderson Returning a Call from the Log Registering a Caller ID Number Chain Copy Functions Multiple Copies A P T E R E L E V E N FAX Settings Transmission Verification Xmit Report Using the Trans. Verify KeyTo Print a Report StandardTelephone FCC Notices USA Industry Canada Compliance Statement For Canada Only Important Safety Instructions Do not use this product near water From within Montreal Compilation and Publication Notice Trademarks Troubleshooting Error Messages Clean UP ScannerCOMM.ERROR XX Connection Fail Cutter JAM Disconnected Machine Error Press Stop KEY Document JAMNo RESPONSE/BUSY Not Registered Printer Fault Scanner ErrorRecording Paper Jam Paper Roll Empty Phone Line or Connections If You Are Having Difficulty with Your Fax MachinePrinting or Receiving Faxes Sending Faxes Handling Incoming Calls For Customer Service Fax Machine Hears Voice as CNG Tone Link option L T I F U N C T I O N L I N K O P T I O N 16Specifications Power consumption Glossary L O S S a R Y 101 L O S S a R Y Index N D E 105 N D E 107 108 Visit us on the World Wide Web