| Troubleshooting and Routine Maintenance |
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PhotoCapture Center™ Difficulties |
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Difficulty | Suggestions | |
Removable Disk does not work | 1 Have you installed the Windows® 2000 update? If not, do the following: |
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properly. | 1) Unplug the USB cable. |
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| 2) Install the Windows® 2000 update using one of the following methods. |
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| Install |
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| Download the latest service pack from the Microsoft Web site. |
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| 3) Wait about 1 minute after you restart the PC, and then connect the USB cable. |
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| 2 Take out the memory card or USB Flash memory drive and put it back in again. |
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| 3 If you have tried ‘Eject’ from within Windows®, take out the memory card or |
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| USB Flash memory drive before you continue. |
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| 4 If an error message appears when you try to eject the memory card or USB |
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| Flash memory drive, it means the card is being accessed. Wait a while and |
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| then try again. |
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| 5 If all of the above do not work, turn off your PC and machine, and then turn them |
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| on again. (You will have to unplug the power cord of the machine to turn it off.) |
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Cannot access Removable Disk | Make sure that you have correctly inserted the memory card or USB Flash |
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from Desktop icon. | memory drive. |
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Part of my photo is missing when | Make sure that Borderless Printing and Cropping are turned off. (See Borderless |
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printed. |
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Network Difficulties |
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Difficulty | Suggestions |
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Cannot print over the Network. | Make sure that your machine is powered on and is online and in Ready mode. |
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| Print a Network Configuration list (see Reports on page 90.) and check the current |
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| Network settings printed in this list. Reconnect the LAN cable to the hub to verify |
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| that the cabling and network connections are good. If possible, try connecting the |
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| machine to a different port on your hub using a different cable. If the connections |
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| are good, the machine shows LAN Active for 2 seconds. |
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| (If you are using a wireless connection or are having Network problems, see the |
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| Network User’s Guide for more information.) |
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The network scanning feature does | (For Windows® users only) Firewall settings on your PC may be rejecting the |
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not work. | necessary network connection. Follow the instructions below to configure the |
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The network | Firewall. If you are using a personal Firewall software, see the User’s Guide for |
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feature does not work. | your software or contact the software manufacturer. |
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| For Windows® XP SP2, Windows Vista® and Windows® 7users, see Firewall |
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| settings in the Software User’s Guide on the |
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| For Windows® XP SP1 user’s, please visit the Brother Solutions Center. |
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Your computer cannot find your | <Windows® users> |
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machine. | Firewall settings on you PC may be rejecting the necessary network connection. |
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| For detail, see the instruction above. |
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| <Macintosh users> |
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| HD/Library/Printers/Brother/Utilities/DeviceSelector or from the model list in |
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| ControlCenter2. |
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