| Troubleshooting and Routine Maintenance |
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Error Message | Cause | Action |
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Hub is Unusable. | A Hub or USB Flash memory | A Hub or USB Flash memory drive with | B |
| drive with Hub has been | Hub are not supported. Unplug the device | |
| connected to the USB direct | from the USB direct interface. |
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| interface. |
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Image Too Long. | The proportions of your photo are | Choose a regularly proportioned image. |
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| irregular so effects could not be |
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| added. |
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Image Too Small. | The size of your photo is too small | Choose a larger image. |
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| to trim. |
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Ink low | One or more of the ink cartridges | Order a new ink cartridge. You can |
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| are running out of ink. If a sending | continue printing until the LCD shows |
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| machine has a color fax, your | Cannot Print. (See Ordering |
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| machine's ‘handshake’ will ask |
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| that the fax be sent as black & |
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| white. If the sending machine has |
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| the ability to convert it, the color |
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| fax will be printed at your machine |
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| as a black & white fax. |
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Low Temperature | The print head is too cold. | Allow the machine to warm up. |
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Media Error | The memory card is either | Put the card firmly into the slot again to |
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| corrupted, improperly formatted, | make sure it is in the correct position. If the |
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| or there is a problem with the | error remains, check the media drive (slot) |
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| card. | of the machine by putting in another |
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| memory card that you know is working. |
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Media is Full. | The memory card or USB flash | Your machine can only save to your |
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| memory drive you are using | memory card or USB flash memory drive if |
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| already contains 999 files. | it contains less than 999 files. Try deleting |
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| unused files to free some space and try |
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| again. |
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No Caller ID | There is no incoming call history. | If you want to use the Caller ID feature call |
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| You did not receive calls or you | your telephone company. (See Caller ID |
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| have not subscribed to the Caller |
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| ID service from your telephone |
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| company. |
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No Cartridge | An ink cartridge is not installed | Take out the new ink cartridge and re- |
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| properly. | install it slowly until it clicks. (See |
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No File | The memory card or USB Flash | Put the correct memory card or USB Flash |
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| memory drive in the media drive | memory drive into the slot again. |
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| does not contain a .JPG file. |
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