OL-6280-01 | Cisco Systems MeetingPlace Video Integration specs

Chapter 6 Troubleshooting

Problems During a Video Conference

Administrator’s Guide for Cisco MeetingPlace Video Integration Release 5.3

6-10	OL-6280-01

Image 78

Cisco Systems MeetingPlace Video Integration manual OL-6280-01

Contents

Corporate Headquarters Text Part Number OL-6280-01 Copyright 2004-2006 Cisco Systems, Inc. All rights reserved N T E N T S About Recording a Video-Conferencing Session Viewing the Eventlog OL-6280-01 Audience Scope Naming Conventions Used in This Guide Overview of Cisco MeetingPlace Video IntegrationOfficial Name Abbreviation Cisco MeetingPlace Video Integration Components and Process Cisco Ipvc products Additional ReferencesCisco MeetingPlace products Cisco IOS H.323 Gatekeeper Cisco CallManager Cisco VT Advantage OL-6280-01 Cisco MeetingPlace Video Integration Components and Process Overview of Components Component Functions XML Component Functions Supported Cisco MeetingPlace System Configurations About the Cisco MeetingPlace Video-Conferencing Process How Video Conferences Are Scheduled About the Minimum Number of Video Ports Scheduled How Video Conferences Start How Video Conference Participants Join Meetings How Video Conferences Run About the Video ImagesAbout the Audio Channel How Video Conferences End OL-6280-01 Before You Install Making Sure Component Systems Are Up and Running Verifying your Video-Conferencing License Creating a Cisco Ipvc MCU User for Cisco MeetingPlace Click the Users tab Choose MCU Settings Basics Setting the Audio Indication Interval Optional Creating a Service for Cisco MeetingPlace Software SupportingCisco Ipvc Media Processor Cisco MeetingPlace Sccp Setting the Core Service Parameters Making Sure that a Conference Password Is Not Required General Instructions for Setting View Parameters Creating a Single Voice Activated View Parameter ValueCreating Two Separate Views Use Processor Check the Display all conference views check boxClick Add View Configuring the Cisco MeetingPlace Audio Server About Setting the Audio Codec Negotiation PriorityModifying the Translation Table Configuring Cisco MeetingPlace H.323/SIP IP Gateway Balancing in Ad Hoc Video Meetings to No About Installing and Configuring Video EndpointsClick Site Properties How Load Balancing Works Configuring Cisco CallManager Optional Configuring Cisco MeetingPlace for OutlookOptional Configuring Cisco MeetingPlace for Lotus Notes Hide # of Video Callers Field Make Meetings Web Only Choose Device Gatekeeper Gathering Configuration ValuesAdding an H.323 Gatekeeper Click Add a New Gatekeeper Click Reset Trunk Creating an H.225 Trunk for the Cisco Ipvc MCU Conferencing, Installing Cisco MeetingPlace Video Integration Gathering Installation Values Uninstalling Cisco MeetingPlace Video Integration Parameter See OL-6280-01 About Video-Conferencing Access Information About Changing System Configuration Settings Parameter Values Where SpecifiedInformation section Changing Settings in Other Components About Managing Video-Conferencing Resources Tab, then Server Configuration, then Video conferencesVideo conference ports Video meetings heading, Max ports To the Video meetings heading, DefaultTab, then Scheduling Parameters , then Per meeting field Tab, then click Server Configuration About Configuring Port ParametersAbout Configuring the Number of Video Floater Ports To Video floater ports Optional Configuring the Number of Overbook Ports Adding Optional Video Floater Ports Variable Example Allow Video Scheduling? About Managing User Profiles for Video UseOverbook ports Yes Restrictions section Endpoint Bandwidth 128K Values Where to Configure About Video-Conferencing Bandwidth About Video-Conferencing Statistics Specifying User and Group Profile Information Viewing Video-Conferencing Statistics Statistic To View This Information Raw Participant Join Leave Info in the panel on Finally, click Generate Report OL-6280-01 Supported Meeting Types Meeting Type Video-Conferencing Behavior See About Participating in Lecture Style Who Can Schedule Video Conferences When Video Conferences Can Be ScheduledAbout Scheduling Video Conferences How Users Schedule Video Conferences About Attending Cisco MeetingPlace Video Conferences About Rescheduling Video Conferences How Users Join a Cisco MeetingPlace Video Conference About Attending Reservationless Meetings About Attending Video Conferences Via Smtp E-mail Clients About Attending Video Conferences By DialingAbout Attending Ad-Hoc Video Conferences About Attending Password-Protected Meetings About Modifying the Video Transmission About Recording a Video-Conferencing Session About Entering a Breakout SessionAbout Participating in Lecture Style Meetings About Leaving a Video Conference Information for End UsersAbout Extending a Video Conference About Ending a Video Conference Set the Tracing Setting the Level of Logging DetailViewing the Eventlog For This Level of Detail Level To General Troubleshooting Guidelines MidDetail Solution Solution Problems Scheduling a Video Conference Problems Joining a Video Conference Troubleshooting Problems Joining a Video Conference Problems During a Video Conference Progress. Please wait for the call to complete Cisco MeetingPlace Video Integration, Troubleshooting Problems During a Video Conference OL-6280-01 D E IN-2 IN-3 IN-4 IN-5 IN-6