Getting

Troubleshooting

Specifications Troubleshooting Information Control Remote zone-Multi Playback Settings Connections Started

If a problem should arise, first check the following:

1.Are the connections correct?

2.Is the set being operated as described in the owner’s manual?

3.Are the other components operating properly?

If this unit does not operate properly, check the items listed in the table below. Should the problem persist, there may be a malfunction.

In this case, disconnect the power immediately and contact your store of purchase.

GGeneralH

Symptom

Cause / Countermeasure

Page

Set does not operate

• Reset the microprocessor.

134

properly.

 

 

Power does not

• Check that the power plugs are securely inserted into the AVR-

28

turn on, or turns off

4810CI’s AC inlet and the wall power outlet.

 

directly after it was

 

 

turned on.

 

 

No sound is produced

• Check the connections to the input devices and the speaker cable

14 ~ 27

from speakers.

connections.

 

 

• Check the connections to the playback devices and select the

17 ~ 27, 31

 

appropriate input source.

 

 

• Adjust the master volume to an appropriate level.

85

 

• Cancel the mute mode.

85

 

• Disconnect the headphones. No sound is output from the speakers

85

 

or the PRE OUT terminals when headphones are connected.

 

 

• Select an input source for which the digital input setting has been

59, 60

 

made.

 

 

• Match the terminal to which the digital input terminal is assigned

61

 

with the input mode.

 

Display is off.

• Set “Dimmer“ to a setting other than “OFF”.

56

 

• Cancel the PURE DIRECT mode. The display turns off when in

89

 

the Pure Direct mode.

 

“DOLBY DIGITAL”

• Check the Blu-ray Disc player / DVD player’s audio output setting.

–

indicator does not

For details, read the Blu-ray Disc player / DVD player’s operating

 

appear on display.

instructions.

 

Symptom

Cause / Countermeasure

Page

Power switches off

• The protection circuit will be activated depending upon the

–

suddenly while you

temperature rise in the internal parts of the unit. Please switch off

 

are using the AVR-

power at once, and re-apply the power after the body temperature

 

4810CI, the power

has fallen sufficiently.

 

indicator will flash

• Please re-install AVR-4810CI in a place having good ventilation.

–

in red at intervals

 

 

of approximately 2

 

 

seconds.

 

 

Power switches off

• Please use speakers which have the specified impedance.

16

suddenly while you

• The protection circuit has been activated because the core wires

16

are using the AVR-

of different speaker cables have touched each other or a core

 

4810CI, the power

wire has slipped out of the terminal and is touching the AVR-

 

indicator will flash

4810CI’s rear panel. Unplug the power cord, then after twisting

 

red at intervals of

the core wires together tightly again, or effecting termination

 

approximately 0.5

treatments etc, please reconnect once again.

 

seconds.

 

 

Even applying

• The AVR-4810CI amplifier circuit has failed. Switch off the power

–

power, the power

and please contact the DENON service adviser.

 

display flashes

 

 

red at intervals of

 

 

approximately 0.5

 

 

seconds.

 

 

GRemote Control UnitH

 

 

 

 

 

Symptom

Cause / Countermeasure

Page

Set does not work

• Batteries are worn. Replace with new batteries.

3

properly when remote

• Operate the remote control unit within a distance of about 7 m

3

control unit operated.

from the AVR-4810CI and at an angle of within 30°.

 

 

• Remove the obstacle between the AVR-4810CI and the remote

–

 

control unit.

 

 

• Insert the batteries in the proper direction, checking the q and

3

 

w marks.

 

 

• The set’s remote control sensor is exposed to strong light (direct

3

 

sunlight, inverter type fluorescent bulb light, etc.). Move the set

 

 

to a place in which the remote control sensor will not be exposed

 

 

to strong light.

 

 

• Make sure the remote control IDs of the main unit and remote

55, 112, 119

 

control unit match. If the IDs do not match, “AVAMP z” (z is

 

 

the main unit’s remote control ID) appears on the AVR-4810CI

 

 

display when the remote control unit is operated.

 

 

• Set the remote control unit’s function button properly.

7

130