Emulex LP1150-F4 user manual SAN Management Workstation Does Not

Table 1: General Situations (Continued)

Situation	Resolution
Cannot See Other HBAs or Hosts.	The HBAnyware utility uses in-band data communication,
Although the HBAnyware utility is installed,	meaning that the management server running the HBAnyware
only local HBAs are visible. The other HBAs	utility must have a physical FC connection to the SAN. All the
and hosts in the SAN cannot be seen.	HBAs in the SAN will be visible if:
	• The other servers have a FC connection to your zone of the
	SAN. Check fabric zoning.
	• Ensure that elxhbamgr processes are running on the remote
	host: enter ps -ef grep elxhbamgr).
	• All other HBAs are running the HBAnyware utility and the
	appropriate driver.
	• Other HBAs are Sun-branded Emulex HBAs or Emulex
	HBAs.
	Note: The HBAnyware utility must be running on all remote
	hosts that are to be discovered and managed. Remote
	capabilities of the HBAnyware utility are subject to fabric
	zoning configuration. Remote hosts to be discovered and
	managed by the HBAnyware utility must be in the same
	zone.
SAN Management Workstation Does Not	From the SAN management workstation, run a terminal
Have a FC Connection. The SAN	emulation session into one of the servers that has the
management workstation does not have a	HBAnyware utility loaded on it. Open an X-Windows session to
physical FC connection into the SAN	run the server's HBAnyware utility GUI remotely.
because the other management tools are all
out-of-band. Can the HBAnyware utility be
run on this SAN management workstation?
Cannot See New LUNs. Although new	Refresh the screen.
LUNs were created on the storage array,
they do not appear in the HBAnyware utility.
The HBAnyware Utility Appears on	To prevent the HBAnyware utility from appearing on remote
Remote Servers in the SAN.	servers in the SAN, disable the elxhbamgr process:
	1. Navigate to /usr/sbin/hbanyware.
	2. Run ./stop_hbanyware to stop both the elxhbamgr
	and elxdiscovery processes.
	3. Run ./start_elxhbamgr and ./start_elxdiscovery to
	restart both processes.
	Disabling this service or process prevents the local servers from
	being seen remotely.
The HBAnyware Security Configurator	The system either has no HBAnyware software installed or has
(Security Configurator) software package	an older version of the HBAnyware software installed. In either
will not install. An error message states that	case, obtain the latest version of the HBAnyware software and
the latest version of the HBAnyware utility	follow the installation instructions. Remember to install the
must be installed first.	HBAnyware software before installing the Security Configurator
	package.
Cannot access formerly accessible	This is actually a symptom of two different problems.
servers via the Security Configurator or	• New Keys Were Generated While Servers Were Offline
the HBAnyware utility.	• Security Removed While Servers Were Offline
	See Table 6 on page 137 for details regarding these problems.

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