Emulex LP1150-F4 user manual General Situations

Troubleshooting

Introduction

This Troubleshooting section contains the following tables with helpful information should your system operate in an unexpected manner. These tables explain many of these circumstances and offers one or more workarounds for each situation.

•General situations that involve HBAnyware (Table 1)

•HBAnyware Security Configurator Situations - Access Control Groups (ACG) (Table 2)

•HBAnyware Security Configuration Situations - Access Sub-Groups (ASG) (Table 3)

•HBAnyware Security Configurator Situations - Backup Masters (Table 4)

•HBAnyware Security Configurator Error Message Situations (Table 5)

•HBAnyware Security Configurator Master Security Client Situations (Table 6)

This Troubleshooting section also contains console and log messages. Types of log messages, security levels and an extensive listing of message IDs and descriptions are also provided. Console and log message information begins on page 139.

Situations That Involve HBAnyware

General Situations

Table 1: General Situations

Situation	Resolution
When attempting to start HBAnyware the	The document caching mechanism sometimes behaves
Web browser displays “Emulex	erratically if more than one version of Java Runtime is installed
Corporation HBAnyware Demo of	on the browser client. There are two workarounds for this
HBAnyware WebStart web n.n.n.n...”	problem:
	• Exit the browser and restart it. HBAnyware with Web launch
	should start successfully.
	• Uninstall all non-essential versions of the Java Runtime.
	HBAnyware Web Launch services require that only a single
	version of the Java Runtime be installed on the browser
	client. This single version should be JRE version 1.5 or
	greater.
Operating Error Occurs When Attempting	Reboot the system.
to Run HBAnyware. When you attempt to
run the HBAnyware utility, an operating
system error may occur. The computer may
freeze.
Cannot See Multiple Zones from the	Provide a physical FC connection into each of the zones. For
Management Server. Cannot see multiple	each zone you want to see, connect an Emulex HBAnyware
zones on the same screen of my manage-	utility enabled port into that zone.
ment server running the HBAnyware utility.

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