The message “TCP/IP cannot be used.” appears when you start EpsonNet WinAssist.

Cause

What to do

 

 

TCP/IP is not installed in

Install TCP/IP protocol.

the computer.

 

 

 

The computer’s IP address

Set the IP address for the computer.

is not set correctly.

 

 

 

There is no DHCP server,

Install a DHCP server, or change the

but DHCP is selected for the

Get IP address settings in TCP/IP

Get IP address setting.

menu.

The message “Could not complete communicating configuration data" appears when you send settings to the interface card.

Cause

What to do

 

 

This might happen when

Run the Command Prompt from the

using a dial-up router.

computer in which EpsonNet

 

WinAssist/MacAssist is installed, then

 

enter the following command;

 

Format: >ROUTE_ADD_the IP

 

address of the interface card_ the IP

 

address of the computer (the under bar

 

represents one space)

 

Example: >ROUTE ADD

 

192.168.192.168 22.33.44.55.

14-2Troubleshooting