Windows NT environment

Clients cannot print with TCP/IP via Windows NT Server 3.51 (NTFS).

Cause

What to do

 

 

You have not changed the type of access.

You need to change the type of access in the \\WINNT35\system32\ spool\PRINTERS

directory of the NT Server. See

“Change the type of access of the spool directory” on page 6-8.

No clients except an administrator can print via Windows NT Server 4.0/3.51.

Cause

What to do

 

 

CREATOR OWNER has

Add CREATOR OWNER by clicking

been deleted from the

the Add button on the Printer

Printer Permissions list, or

Permissions dialog box, or set

CREATOR OWNER is set to

CREATOR OWNER to Manage

Print or No Access.

Documents (default setting).

A dial-up connection dialog box appears when printing with TCP/IP via EpsonNet Direct Print.

Cause

What to do

 

 

You have selected a phone line or modem (for Internet Explorer 4.0x) for the Internet connection.

Printing will complete normally after you cancel this dialog box, but the message appears every time you print until you change this setting.

14-10Troubleshooting