Problems Using EPSON Status Monitor 2
| The Current Status menu shows “A communication error has | 14 |
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Cause | What to do |
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The printer is turned off.
Make sure that the power cord is properly plugged into the electrical outlet. Turn on the printer.
The printer is running a self- test or initializing itself.
Turn off the printer to terminate the
Multiple computers are monitoring a single printer, and the printer cannot reply to all of them at the same time.
Decrease the number of monitoring computers or make the monitoring interval longer in the Monitoring Preferences dialog box. See “Setting monitoring preferences” on page
The printer is not ready to print.
Make sure the printer is ready to print. For details, see your printer guide.
An application error occurs, and NetWare printers cannot be monitored when Allow monitoring is selected for monitoring
Windows shared printers under Windows NT 4.0.Cause | What to do |
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There is a known bug in the operating system.
Install Service Pack 2 or higher before monitoring Windows shared printers under Windows NT 4.0.
Troubleshooting