FOCUS Enhancements FS-2E manual Returning Materials

Unauthorized Servicing

Do not attempt to service this product yourself. Opening or removing covers may expose dangerous voltage or other hazards.

Refer all servicing to qualified service personnel.

Returning Materials

End Users

If the FS-2/2E was not purchased directly from Focus Enhancements, it is necessary to contact the seller and determine what procedure is needed for repairing the converter.

Direct Sales

(VARs, Distributors, and Corporate Customers

If the FS-2/2E has problems that cannot be corrected over the telephone by Focus Enhancements technical support, it may be necessary to return the converter to Focus Enhancements.

To contact Focus Enhancements:

Office Hours: Monday through Friday

8:00 AM to 5:00PM (Central Time)

Email: support@focusinfo.com

Telephone: 763-398-1658

Fax:763-571-7688

Address: Focus Enhancements, Inc. 1370 Dell Avenue Campbell, CA. 95008 www.focusinfo.com

All materials shipped back to Focus Enhancements must be accompanied by a Return Materials Authorization (RMA) number. Contact Focus Enhancements Technical Support to receive a RMA number.

Write the RMA number clearly on the shipping label.

FS-2/2E Studio DTE Disk Recorder User Guide v