When a Message Appears Chapter 5
6. What Does Each Message Mean?
What does each message mean?
Message | Cause | Action | |
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A malfunction was detected. | The copier malfunctioned and | Call and inform your Technical | |
The SMART controller has | is unable to make copies. | Representative of the code | |
called your Technical |
| being shown on the Touch | |
Representative. |
| Panel. | |
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Please add toner. Follow the | Toner has run out and the | Replace the Toner Bottle with a | |
instructions on label inside of | copier is unable to make copies. | new one. (“When the Message | |
Front Door. |
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| ‘Replenish Toner.’ Appears” |
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| ☞ p. |
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Please add toner. | Toner is soon running out. | Replace the Toner Bottle with a | |
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| new one. (“When the Message |
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| ‘Replenish Toner.’ Appears” |
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| ☞ p. |
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Stapler empty. Replace Staple | The staples have run out. | Replace the Staple Cartridge with a | |
Cartridge or cancel Staple |
| new one. (“When the Message | |
mode. |
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| ‘The Staple Cartridge is empty.’ |
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| Appears” ☞ p. |
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Preventative maintenance time. | The time has come when the | Call your Technical | |
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| copier needs service. | Representative. |
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Your account has reached its | The max. number of copies that | Consult the administrator of your | |
maximum copy allowance. | can be made for your account is | copier. (Administrator Mode of | |
Please call your administrator. | determined in the | User’s Choice ☞ p. | |
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| Administrator Mode. |
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Return the following # of | After a misfed sheet of paper | Add the number of originals | |
originals to Document Feeder: | has been cleared, you need to | indicated to the bottom of the | |
# Sheet(s) |
| reload the originals fed out onto | remaining stack and reload. |
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| the Document Exit Tray onto |
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| the Document Feed Tray. |
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Image data has caused memory | The copier is unable to scan the | Wait until a print cycle is run or | |
overflow. Your copy job has | data for lack of memory. | erase a reserved job to make | |
been canceled. |
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| room for new data. |
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Original left on the Glass. | You have left an original on the | Remove the original from the | |
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| Original Glass. | Glass. |
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This mode cannot be selected | You have set two functions that | Cancel either one of the two | |
with the | . | conflict with each other. | functions. |
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