Service Printer User Diagnostics | HP 72SI, 98SI manual

Service Printer

User Diagnostics

◆Printheads Procedures — see “Printhead Maintenance” on page 5-8, for instructions on using the following options:

◆Cleaning Solvent Soak — empties the printheads of all ink, fills all heads with cleaning solvent, and prompts you to cap the printheads.

◆Prep for Storage/Shipping — empties the printheads of all ink, fills all heads with cleaning solvent, then empties the printheads, in preparation for long-term storage or ship- ping.

◆Load Ink in All Heads — runs the following three opera- tions in sequence.

◆Fill Heads with Solvent — fills the printheads with clean- ing solvent.

◆Fill Heads with Ink — fills the printheads with ink.

◆Empty Heads (Fill With Air) — fills the printheads with air.

These tests are for factory, service, and technical support use.

User Diagnostics presents an interactive troubleshooting pro- gram to diagnose problems before calling MacDermid Color- Span Technical Services. It walks you through a series of tests and checks for certain printer functions. The printer asks you to make observations or run simple tests to help it diagnose prob- lems and suggest corrective actions. It has the following sec- tions:

◆Printhead Jet Statistics

◆VideoNet Status

◆VideoNet Connection

◆Carriage Motion

◆Calibration

◆Vacuum Pressure

◆Warnings and Actions List — table of all actions and warn- ings with cause and recovery. This is an abbreviated version of the table “Actions and Warnings” on page B-8.

◆Error History

◆Log Error History

Menu

2-15

Image 45

HP 72SI, 98SI manual Service Printer User Diagnostics

Contents

Part Number DisplayMaker Legacy 72SI, 98SI Legal notices Revision Log Revision DescriptionIii DOC Canada Regulatory Statements Telecommunications Network Statement About This Manual Ink and Media, shows you how to install ink and media Hinweis ConventionsVorsicht Vii Viii Table of Contents Ink and Media Calibrating the Printer Maintaining the PrinterReport Individual Bad Jets Clear Individual Bad Jets Troubleshooting Technical SpecificationsIndex Xii Getting Started Getting Started Electrical Environmental Operating Requirements Operating Requirements Important Operating Notes Operating Requirements Safety Warnings Operating Requirements Unpacking and Assembly Unpacking and Assembly Workflow Overview Power Up the Printer Daily Startup Print server RIPs the job 600x300 PrintingServer sends the image to the printer for printing Workflow Overview Front view Parts Overview Parts Overview Index Description Pinch rollers grip the media during loading and printing Parts Overview Dryer fan positions Rigid sheet-fed Roll-fed to takeup Special Features Special FeaturesPrintheads Ink System Calibration Automatic color calibration uses an onboard photodiode Media Handling Performance and Ease-of-Use Special Features Overview Front Navigation Keys Menu Menu Tree Using the Control Panel Overview Ready Screen Front MenuReady Status Screen Front Menu Overview Tip Front Front Media Info, Ink Info screens Front Front Key Description Navigation Keys Menu Calibrate PrinterMenu Takeup Tension adjusts the media takeup tension, which Automatically disabled after all calibration prints are finAlly monitors the supply spool to detect when it runs out Media. You can use this menu option to disable media out Drying Delay a drying delay slows throughput media Weight media such as paper or fabricsSelect the shortest delay that permits complete drying Excess Ink Sensor enables you to disable the excess ink Margin Settings Expert/Novice Messages Novice mode presents Warn Maintenance Service Printer User Diagnostics Print Menu Tree Menu Tree Menu Tree Service Printer MaintenanceUser Diagnostics Calibrate Printer Ink MediaInk and Media Ink System Overview Idle Jet Maintenance Print mode menu appears, with these options Selecting a Print Mode General Printing Tips Checking Jet Health Checking Jet Health To purge-n-wipe all sixteen printheads Print Prime Bars Purge-n-Wipe Printheads Pressure is applied to each printhead, but a possible Print Jet-Out LinesSide effect of repeated single-color purges is clogged Jets in other colors. Repeated single-color purges Loading Ink When to Load InkLoading a Full Ink Box Off OK Loading Ink Connect the ink supply tube to the ink box Loading Ink Capping Printheads Cap the PrintheadsCapping the Printheads Since some ink may spill from the film-wrapped cap Your hands during this procedurePing station, wear latex gloves to prevent staining Press the ! Proceed key to uncap the printheads Press the ! Proceed key Print the prime barsPurge the printheads Supply only Loading Roll-Fed Media Loading Roll-Fed Media Spool sleeve Loading Roll-Fed Media Below. This enables you to print on either side of the media Media settings Loading Roll-Fed Media Press the ! key to continue Control panel displays a numeric keypad Tip Unloading and Cutting Roll-Fed Media Unloading Cutting Roll-Fed Media Motor by installing the takeup spool pin release tool Pin by installing the spool backwards, with the pinDisabling the supply-out detection feature Media to buckle or causing other media feed prob Respooling Media Respool MediaRespooling Media Press the ! Proceed key to respool the media Loading Rigid Media 13. Media settings Loading Rigid Media Press the ! key Enter the length of the media 16. Using the pinch roller release block If the media is not square opposite edges parallel Push the media up against the media alignment toolWith 90 degree corners, you can align it with Fence on the input rear table. First, ensure that For tips on printing edge-to-edge, see Edge-to-Edge Reloading Rigid Media Reloading Rigid Media 18. Reload media MacDermid ColorSpan has developed an extensive Contact Technical Services at 800 925-0563 orSet of tips and techniques for printing on rigid Media, including edge-to-edge and double-sided From Menu Printer Settings Margin Settings, set Printer SetupFrom Menu Printer Settings Print Position, center Media Properties Loading and Squaring the Media Media Properties Example Document Design 23. Edge-to-edge printing terminology Printer Setup If you set the overprint distance to a smaller number Media skew before displaying the error messageThere will be less skew tolerance before the printer Reports too much skew. If you set a larger overprint Media Wizard Media Wizard To return to the Media Wizard menu, press the ! Proceed key Media Wizard Press the , or keys repeatedly to select a setting Press ! to select a setting, or to cancelSetting Heater Temperatures Setting Heater Temperatures Calibrating the Printer Calibrating the Printer Or Manual Jet Mapping When to Calibrate AutoJet Printer prints an AutoJet reportAutoJet AutoTune AutoTune Media Feed Media Feed Manual Calibrations Manual Calibrations Manual X Head Registration Repeat steps 4 through 6 for each of the heads Calibration. Try AutoBiDi first before running this AutoBiDi Calibration is the automatic version of thisManual calibration see Auto Calibrations on 4-20 for details Repeat steps 6 through 8 for each of the twelve heads See AutoJet on page 4-3 for details AutoJet is the automatic version of this calibrationFor best results, print the prime bars and purge Printheads as necessary to ensure the maximum Printer prints a jet map test pattern Press , and to select a head number, then press ! Proceed Report Individual Bad Jets Clear Individual Bad Jets Clear All Bad Jets View Current Bad Jets Press Jet Status Lines Default Registration Data Choose whether to perform a Purge-n-Wipe Auto Calibrations Calibration Summary AutoSet Summary Straightening the Media Path Image Sensor Calibration Load media Linearization Maintaining the Printer Maintaining the Printer Interval As needed Task Description Interval Weekly or as needed Task Description Interval At control panel warning Maintenance Schedule Location of rollers, bearings, and rail Clean the Rail and Bearings Clean the Rail and Bearings Clean the left and right inside bearings Cleaning the Encoder Strip Empty Excess Ink Close the stopcock valve on the drain tubeEmpty Excess Ink Procedures Printhead Maintenance Cleaning Clogged Ink Jets Cleaning Clogged Ink JetsPurge-n-Wipe Manual Cloth Wipe Using the cleaning foam pad on the service station Solvent-soaked Cleaning pad Cleaning the Service Station Doctor Blade If you notice an unacceptable change in color Set the Printhead and Camera HeightQuality after changing the head height, perform a ColorMark color calibration linearization on a Set the Printhead and Camera Height Printer Settings Replacement Platen after setting the head height. If the gauge isDo not allow any part of the gauge to touch Printheads, and do not leave the gauge on Camera enclosure mounting screws Remove the carriage cover Set the camera height Press to calibrate the service station, or to continue Calibrate the Service Station Calibrate the Service Station Pin plate Wiper Printhead 10. Service station alignment Press ! Proceed Replace Ink Filters Replace Ink Filters Filters Tighten the filter clamp Power Down Extended Power Down and Restart Recover missing jets Switch the power switch to the off positionCap the printheads Heads Technical Specifications Technical Specifications Specifications Required electrical circuit Specifications Operating Performance Inkjet Maintenance MacDermid ColorSpan Supplies Sales Supplies and Accessories Troubleshooting Troubleshooting Does the printer’s power come ON? Troubleshooting ChecklistPage Troubleshooting Checklist Warranty Claims Warranty Claims Causes that are covered by the manufacturer’s warranty Diagnostics Diagnostics Code, Message Cause What to Do Table B-1. Actions and Warnings Printer. If it will not cool, unplug IS-90 91 92 93 94 color Pump LS Image Sensor SP Supply Too high VS-3 Vacuum Pressure Not Recov- ering World Wide Web Mailsupport@colorspan.com Index-1 Index Index-2 Index-3 Index-4 Loading 2-7,3-16,3-29 reloading 2-7,3-36unloading 2-7,3-25 Index-5 Index-6