Service PrinterUser Diagnostics

◆Printheads Procedures — see “Printhead Maintenance” on page 5-8,for instructions on using the following options:

◆Cleaning Solvent Soak — empties the printheads of all ink, fills all heads with cleaning solvent, and prompts you to cap the printheads.

◆Prep for Storage/Shipping — empties the printheads of all ink, fills all heads with cleaning solvent, then empties the printheads, in preparation for long-term storage or ship- ping.

◆Load Ink in All Heads — runs the following three opera- tions in sequence.

◆Fill Heads with Solvent — fills the printheads with clean- ing solvent.

◆Fill Heads with Ink — fills the printheads with ink.

◆Empty Heads (Fill With Air) — fills the printheads with air.

These tests are for factory, service, and technical support use.

User Diagnostics presents an interactive troubleshooting program to diagnose problems before calling MacDermid Color- Span Technical Services. It walks you through a series of tests and checks for certain printer functions. The printer asks you to make observations or run simple tests to help it diagnose problems and suggest corrective actions. It has the following sec- tions:

◆Printhead Jet Statistics

◆VideoNet Status

◆VideoNet Connection

◆Carriage Motion

◆Calibration

◆Vacuum Pressure

◆Warnings and Actions List — table of all actions and warn- ings with cause and recovery. This is an abbreviated version of the table “Actions and Warnings” on page B-8.

◆Error History

◆Log Error History

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