HP 72SI, 98SI manual Printer. If it will not cool, unplug

Models: 72SI 98SI

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Table B-1. Actions and Warnings

Code, Message

Cause

What to Do

W-HT-[49 50] - Heater Bad Reading Bad thermister reading detected on the postheat #1 heater (49) or postheat #2 heater (50).

The thermister is bad, or the heater board or I/O board is malfunctioning, or there is a cable problem.

W-HT-100 - Heater Warming

The heaters are warming.

Wait for the heaters to reach their

 

 

operational temperatures.

 

 

 

W-HT-101 - Heater Cooling

The heaters are cooling.

Wait for the heaters to reach their

 

 

operational temperatures.

 

 

W-HT-[102 103] - Heaters Disabled

The printer is unable to control heater Allow heaters to cool and restart the

 

temperatures.

printer. If it will not cool, unplug the

 

 

printer. If problem persists, contact

 

 

your Authorized Service Provider or

 

 

Technical Services.

 

 

 

(IS) Ink Sensing

 

 

A-IS-[1 2 3 4] - [color] Out of Ink

The ink box indicated is out of ink.

Replace the ink box indicated.

 

 

 

A-IS-[25 26 27 28] -

The ink color indicated is missing its

Install the profiler indicated.

[color] Missing Ink Profiler

profiler.

 

 

 

 

A-IS-[31 32 33 34] - Incorrect [color]

The profiler in the indicated slot is

Replace the profiler with the correct

Profiler

the wrong color or ink type.

profiler.

 

 

 

A-IS-38 - Profiler Setup Error

Ink profilers are installed in the

Install the profilers into the correct

 

wrong docking station positions.

positions in the docking station.

 

 

 

A-IS-[43 44 45 46 47] -

The profiler indicated is invalid.

Replace the profiler indicated with a

Invalid [color] Profiler

 

valid profiler.

 

 

 

A-IS-[61 62 63 64] -

The air sensor on the printhead indi-

Call your service provider to reposi-

[color] Air Sensor Failed

cated may be not functioning.

tion or replace the air sensor.

 

 

 

A-IS-[65 66 67 68] -

The ink sensor on the printhead indi-

Call your service provider to reposi-

[color] Ink Sensor Failed

cated may be not functioning.

tion or replace the ink sensor.

 

 

 

A-IS-[71 72 73 74] - [color] Printheads

The printhead indicated is not

Check the ink level in the correspond-

Out of Ink

receiving ink.

ing reservoir. If its LED is illuminated,

 

 

replace the ink box.

 

 

Check the ink tubing for leaks or

 

 

blockage.

 

 

Check Attention messages for a failed

 

 

ink thermister.

 

 

Check whether the ink filter is full.

 

 

Call your service provider to check

 

 

the corresponding ink pump.

 

 

 

A-IS-75 - Ink System Disabled

An error in ink system at startup was

Fix the error and restart printer.

 

detected.

 

A-IS-[76 77 78 79] - Ink System

Ambient (room) temp is out of range

Disabled

for operation for K (76), C (77), M

 

(78), or Y (79)

Raise or lower the ambient tempera- ture until it is within operating range (see “Specifications” on page A-2).

Diagnostics

B-9

Page 157
Image 157
HP 72SI, 98SI manual Printer. If it will not cool, unplug