HP 98SI, 72SI manual SP Supply

	Table B-1. Actions and Warnings
Code, Message	Cause	What to Do
A-SM-2 - Invalid Software	Defective software.	Call Authorized Service Provider for
		updated software.
W-SM-1 - Printer Not Reset For	Defective electronics assembly.	Call Authorized Service Provider for
Shipping		replacement electronics.
W-SM-2 - Head Voltages Not Set	More than eight heads have default	Call Authorized Service Provider to
	voltages.	set voltages.
(SP) Supply
A-SP-1 - Supply Too Small	The diameter of the media supply is	Set the supply tension to idle and
	too small. The printer supports a min- continue printing.

imum diameter of 3 inches under ten- sion.

A-SP-2 - Supply Too Large	The diameter of the media supply is
	too large for the capacity of the sup-
	ply & takeup motors.

Reload the supply with a smaller amount of media (see page A-2 for maximum diameter).

W-SP-1 - Supply Media Out Detection Media-out detection using the supply

Off roll is disabled.

Re-enable Supply Media Out Detec- tion under Printer Settings.

(SS) Service Station

A-SS-2 - Could Not Move Wipers	Service wipers were not able to move
Home	to their home position or the service
	wiper home sensor is not working.

Use “Home Service Wipers” in the Service menu to move the wipers home. If the problem persists, con- tact your service provider.

(TU) Take Up

A-TU-1 - Takeup Full The media takeup spool is full.

Unload the takeup spool and reload media (page 3-25).

A-TU-2 - Takeup Stall The takeup motor has stalled.

Check for mechanical interference or binding, overloaded spool, out of balance spool, or failure in electronics or motor.

A-TU-4 - Takeup Too Small	The takeup core is too small. Only
	3-inch cores can be used.

Unload the takeup, replace the core and collets with 3-inch size core and collets.

W-TU-1 - Takeup Too Large	The media takeup spool is almost full. Unload the takeup spool and reload
		media supply and/or takeup (page 3-
		8).
(VN) VideoNet
W-VN-1 - VideoNet Connection Not	The printer cannot detect a print	Connect cable, turn on server, add
Detected	server.	printer to server.
(VS) Vacuum Sensing
W-VS-1 - Vacuum Pressure Too Low	The vacuum pressure of the heads is	Call your Authorized Service Provider.
	too low.

B-12 Diagnostics