HP Support and Service

Getting Assistance for Your Computer

To contact the HP Customer Care Center by e-mail, visit the HP Business Support Web site (www.hp.com/go/bizsupport) under “Contact HP”.

To call the Customer Care Center, check the HP Business Support Web site (www.hp.com/go/bizsupport) under “Contact HP” for the most complete and current list of phone numbers. If your HP notebook product is not normally sold by HP in the country of use, you must call a Customer Care Center that supports your notebook model. Currently, service and support assistance is provided only in the following countries and regions:

Pavilion models

United States: (208) 323-2551.

United Kingdom: +44 (0)207-512-52-02

France: +33 (0)1-43-62-34-34 Mexico:

Mexico City: 52-58-9922

outside Mexico City: 01-800-472-6684 Australia: 61-3-8877-8000

For best service, make sure you have as much of the following available when you call:

∙Your computer’s model and serial number.

∙Your computer’s operating system.

∙Any messages displayed when the problem occurred.

∙Were there any changes to the computer, software, related hardware, or accessories before this occurred? Can the problem be re-created?

Reference Guide 127