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AMC20493-001-KT5, AMC20493-001-KT3, AMC20493-001-KT1
manual
Models:
AMC20493-001-KT5
AMC20493-001
AMC20493-001-KT3
AMC20493-001-KT1
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Troubleshooting
Specification
Install
Bluetooth
Default
Connecting to the Internet
Warranty
Configuring the Computer
CD-ROM and DVD Problems
To reset the computer
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Contents
HP Notebook PC Reference Guide
Reference Guide
Important Safety Information
HP Software Product License Agreement
Meets the requirements of ACA Technical Standard TS008
Reference Guide
Edition History
Page
Contents
Batteries and Power Management
Modem and Network Connections
Add-On Devices
Troubleshooting and Maintenance
HP Support and Service
Reference Information
Index 157
Getting Started with Your HP Notebook
To buy accessories
Taking Inventory
What’s in the box?
To find more information
Source Description and Location
Identifying Parts of the Computer
Front View
Back View
Bottom View
Status Lights
Power mode
Battery status
Hard disk drive activity
Identifying Parts of the Computer
Setting Up Your Computer
Install the battery
To remove the battery
Connect AC power
Connect a phone line
Set up Windows
Turn on the computer
Hint
Register your notebook
To connect to the Internet
What to do next
Basic Operation
Operating Your Computer
To turn the computer on and off
To reset the computer
To change the boot device
To use the touch pad
Moving and selecting
Scrolling with the scroll pad
To use the Fn hot keys
This hot key Does this
To use the One-Touch buttons
To reprogram a One-Touch button
To use the Windows and Applications keys
This key combination Does this
To use the embedded keypad
To use the ALT GR key
Using an external monitor
To adjust the display
Changing display settings
Changing the brightness
To increase or decrease the volume
To adjust the volume
To change computer settings for a presentation
To mute the audio
To show the presentation
Using CDs or DVDs
Computer could stop responding and you could lose data
To play DVD movies
To create or copy CDs
Securing Your Computer
To set up password protection
Bios Setup Utility
To lock your computer
To attach a security cable
To protect against viruses
To lock the hard disk drive
Disk drive
Working in Comfort with a Notebook PC
Your Mobile Work Environment
Using Your Mobile Computer
Taking Care of Your Computer
To protect your hard disk drive
To maintain your computer
To safeguard your data
To extend the life of the display
To clean your computer
Batteries and Power Management
Managing Power Consumption
How the computer manages power automatically
Information that was not saved will be lost
Changing timeout settings and creating power schemes
Unsaved data if the computer’s battery runs down completely
Managing CPU power
To manage power manually
Off
Using Battery Power
To check battery status
To respond to a low-battery warning
To recharge the battery
To get the most from your batteries
Using Battery Power
Page
Modem and Network Connections
Using the Modem
To connect the modem
Signing up with an Internet Service Provider
Connecting to the Internet
To disconnect from the Internet
To dial in to a network
To change your modem settings
To send an e-mail message
To send and receive e-mail
To start Outlook Express
To receive e-mail messages
To send and receive faxes
Connecting to a LAN
To connect to a LAN
Making Wireless Network Connections
Connecting to an Existing Wireless Network
To prepare for connections
Creating a New Computer-to-Computer Network AdHoc
To turn wireless communication on and off
Turning on communication and making a connection
Turning off communication and ending a connection
Making Wireless Bluetooth Connections
To turn Bluetooth communication on and off
Turning on Bluetooth communication
Turning off Bluetooth communication
To prepare for Bluetooth connections
To send or receive files using Bluetooth
Sharing files with another Bluetooth device FTP
Sending Outlook data to another Bluetooth device OPP
To connect to a Bluetooth printer or serial device
To make a dial-up connection via a Bluetooth phone
Page
Add-On Devices
Connecting PC Cards
To insert or remove a PC Card
Inserting a PC Card
Removing a PC Card
Lose data
Connecting External Devices
To identify connectors for external devices
Locating connectors on the computer
Locating connectors on the port replicator
To connect a printer or other parallel device
To connect an external keyboard or mouse
To connect a USB device
To connect an audio device
Adjusting monitor resolution and other settings
Connecting an external monitor
Switching the display to the external monitor
To use an external monitor
Using dual display mode
To use a TV set as a monitor
To connect a TV set
To activate the TV display
To play DVD movies on the TV
To connect an Ieee 1394 device
To connect a serial device
To connect an infrared device
Printing to an infrared printer
Using the infrared port
Disabling the infrared port
Transferring files through an infrared connection
Adapter that meets the power requirements of the computer
Accessories F1455A and F2297A
To dock to the port replicator
To undock from the port replicator
Installing Additional RAM
To install a RAM expansion module
To remove a RAM expansion module
Replacing the Hard Disk Drive
To replace the hard disk drive
To replace the hard disk drive holder
To prepare a new hard disk drive
Page
Troubleshooting and Maintenance
Troubleshooting Your Computer
Audio Problems
If no sound is audible
If sound does not record
CD-ROM and DVD Problems
If you can’t boot from a CD or DVD in the CD/DVD drive
If a DVD plays erratically
If the computer cannot read a CD or DVD
If you get a Region Code error when playing a DVD movie
If a DVD movie stops playing in the middle
If a DVD movie doesn’t fill the screen
If the screen is difficult to read
Display Problems
If the computer is on, but the screen is blank
If an external display does not work
If the hard disk makes a buzzing or whining noise
Hard Disk Drive Problems
If the computer’s hard drive doesn’t spin
If files are corrupted
If you have problems with infrared communications
Heat Problems
Infrared Problems
If the computer gets abnormally hot
Keyboard and Pointing Device Problems
If you can’t update or reinstall One-Touch software
LAN Problems
If you can’t type the euro symbol
If the built-in network adapter doesn’t connect to the LAN
Memory Problems
Modem Problems
If the modem doesn’t dial or no dial tone is detected
If the modem dials incorrectly
If the modem dials but doesn’t connect
If the modem dials but you can’t hear it
If the modem causes an Error message
If the modem isn’t detected
If the modem connects, but transferred data is bad
If the notebook doesn’t recognize a PC Card
PC Card Pcmcia Problems
If the modem clicks repeatedly but doesn’t connect
If an I/O card stops communicating properly
Performance Problems
If the computer pauses or runs sluggishly
If the computer stops responding
Port Replicator Problems
Power and Battery Problems
If the Time Remaining for the battery is not correct
If the computer has a short operating time
Printing Problems
Serial, Parallel, and USB Problems
If a serial mouse doesn’t work
If a serial modem doesn’t work properly
If the computer won’t boot from battery power
Startup Problems
If the computer doesn’t respond when you turn it on
If the serial or parallel port is not working
If the computer stops responding after booting
Wireless Problems
If the computer won’t boot from the floppy disk drive
If you have problems with wireless 802.11 communication
If your computer cannot detect any Bluetooth devices
If your computer cannot detect a certain Bluetooth device
If you can connect, but the network is slow
Testing the Hardware
To run the e-Diagtools diagnostic test
Testing the Hardware
Configuring the Computer
To run the Bios Setup utility
Main Menu
Setting
Default
Description
Setting Description
System Devices Menu
Security Menu
Boot Menu
Exit Menu
Reinstalling and Updating Software
To recover the factory installation of your hard disk
To replace a damaged Recovery CD or DVD
To update the Bios
PC Identification and Bios passwords
To update Windows drivers
HP Support and Service
To get help from the Web
To contact HP for support or service
Getting Assistance for Your Computer
HP will not be able to help with questions about
Pavilion models
To receive repair service
To prepare your computer for shipment
Hewlett-Packard Limited Warranty Statement
Duration of Limited Warranty
Product
Page
Reference Information
Processor Models with Technology Code KA Bus Architecture
Hardware Specifications
Physical Attributes
Models with Technology Code KB
Power Mass Storage
Audio System Keyboard and Pointing Devices
Wireless LAN
Bluetooth PAN
Major ICs Models with Technology Code KA
Modem Reference Information
AT Commands Conexant
Command
Modem Reference Conexant
Modem Reference Information
+GCAP
Command Function Conexant
Qcpc
ECC Commands
FAX Class
Voice Commands
AT* Commands
Register
Registers Conexant
Selected Result Codes Conexant
Range/units
Country or Region
Safety Information
Power Cords
Rated Voltage and Current
Ergonomics Battery Safety
Laser Safety
LED Safety
Mercury Safety
Exposure to Radio Frequency Radiation
Regulatory Information
Connections to Peripheral Devices
Responsible Party
Canada
Declaration of Conformity U.S.A
Trade name
European Union
Regulatory Information
Japan
Japan Telecommunications Approval
Russia International
EMC
Page
Index
Reference Guide
Reference Guide
USB
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Contents