Troubleshooting and Maintenance
Troubleshooting Your Computer
If the computer won’t boot from the floppy disk drive
∙Make sure the floppy disk drive is selected as the boot
∙If you’re using a USB floppy drive, use the BIOS Setup utility to make sure Legacy USB Support is
If the computer stops responding after booting
∙Check whether you are connected to a TCP/IP network with no DHCP server. This can cause a long delay at startup because DHCP is enabled. Contact your network administrator to determine the proper TCP/IP configuration.
If the computer takes a long time to resume after being suspended
∙The computer can routinely take a minute or more to resume if it has a network card installed. While the operating system is loading drivers and checking hardware and network connections, you will see a blinking cursor on your display. As soon as the hardware has been
Wireless Problems
If you have problems with wireless 802.11 communication
∙Make sure the wireless indicator light is on.
∙If your computer includes Bluetooth capabilities, make sure wireless 802.11 communication is turned on. Click Start, All Programs,
∙Make sure you are using the correct SSID and channel settings: see “To prepare for connections” on page 64.
∙Make sure you are in range of an access point (for an infrastructure connection) or other wireless computer (for an AdHoc connection).
∙See “LAN Problems” on page 103.
If you have trouble connecting to another computer in the Network Neighborhood or My Network Places
∙Wait a few minutes, and then press F5 to refresh the list of computers on the network.
∙Click Start, Search, Computers or People to locate the computer.
