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HP AMC20493-001-KT5, AMC20493-001-KT3 HP Support and Service, Reference Information, Index 157

Models: AMC20493-001-KT5 AMC20493-001 AMC20493-001-KT3 AMC20493-001-KT1

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To update the BIOS	123
To update Windows drivers	124
HP Support and Service	125
Getting Assistance for Your Computer	126
To get help from the Web	126
To contact HP for support or service	126
To receive repair service	128
To prepare your computer for shipment	129
Hewlett-Packard Limited Warranty Statement	130
Reference Information	133
Hardware Specifications	134
Modem Reference Information	138
Modem Reference (Conexant)	138
Safety Information	145
Power Cords	145
Ergonomics	146
Battery Safety	146
Laser Safety	147
LED Safety	147
Mercury Safety	148
Exposure to Radio Frequency Radiation	148
Regulatory Information	149
U.S.A	149
Canada	150
European Union	151
Japan	153
Russia	154
International	154
Index	157

10 Reference Guide

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HP AMC20493-001-KT5, AMC20493-001-KT3, AMC20493-001-KT1 manual HP Support and Service, Reference Information, Index 157

Contents

HP Notebook PC Reference Guide Reference Guide HP Software Product License Agreement Important Safety InformationMeets the requirements of ACA Technical Standard TS008 Reference Guide Edition History Page Contents Modem and Network Connections Batteries and Power ManagementAdd-On Devices Troubleshooting and Maintenance Reference Information HP Support and ServiceIndex 157 Getting Started with Your HP Notebook Taking Inventory To buy accessoriesWhat’s in the box? To find more information Source Description and Location Identifying Parts of the Computer Front View Back View Bottom View Status Lights Power modeBattery status Hard disk drive activity Identifying Parts of the Computer Setting Up Your Computer Install the battery To remove the battery Connect AC power Connect a phone line Turn on the computer Set up WindowsHint To connect to the Internet Register your notebookWhat to do next Basic Operation Operating Your Computer To turn the computer on and off To reset the computer To change the boot device To use the touch pad Moving and selecting Scrolling with the scroll pad To use the Fn hot keys This hot key Does this To use the One-Touch buttons To reprogram a One-Touch button To use the Windows and Applications keys This key combination Does this To use the embedded keypad To use the ALT GR key Using an external monitor To adjust the displayChanging display settings Changing the brightness To increase or decrease the volume To adjust the volumeTo change computer settings for a presentation To mute the audio To show the presentation Using CDs or DVDs Computer could stop responding and you could lose data To play DVD movies To create or copy CDs Securing Your Computer To set up password protectionBios Setup Utility To lock your computer To attach a security cable To lock the hard disk drive To protect against virusesDisk drive Working in Comfort with a Notebook PC Your Mobile Work Environment Using Your Mobile Computer To protect your hard disk drive Taking Care of Your ComputerTo maintain your computer To safeguard your data To extend the life of the display To clean your computer Batteries and Power Management How the computer manages power automatically Managing Power ConsumptionInformation that was not saved will be lost Unsaved data if the computer’s battery runs down completely Changing timeout settings and creating power schemesManaging CPU power To manage power manually Off Using Battery Power To check battery status To recharge the battery To respond to a low-battery warningTo get the most from your batteries Using Battery Power Page Modem and Network Connections Using the Modem To connect the modem Signing up with an Internet Service Provider Connecting to the Internet To disconnect from the Internet To dial in to a network To change your modem settings To send an e-mail message To send and receive e-mailTo start Outlook Express To receive e-mail messages To send and receive faxes Connecting to a LAN To connect to a LAN Connecting to an Existing Wireless Network Making Wireless Network ConnectionsTo prepare for connections Creating a New Computer-to-Computer Network AdHoc To turn wireless communication on and off Turning on communication and making a connection Turning off communication and ending a connection To turn Bluetooth communication on and off Making Wireless Bluetooth ConnectionsTurning on Bluetooth communication Turning off Bluetooth communication To prepare for Bluetooth connections Sharing files with another Bluetooth device FTP To send or receive files using BluetoothSending Outlook data to another Bluetooth device OPP To connect to a Bluetooth printer or serial device To make a dial-up connection via a Bluetooth phone Page Add-On Devices To insert or remove a PC Card Connecting PC CardsInserting a PC Card Removing a PC Card Lose data To identify connectors for external devices Connecting External DevicesLocating connectors on the computer Locating connectors on the port replicator To connect an external keyboard or mouse To connect a printer or other parallel deviceTo connect a USB device To connect an audio device Adjusting monitor resolution and other settings Connecting an external monitorSwitching the display to the external monitor To use an external monitor To use a TV set as a monitor Using dual display modeTo connect a TV set To activate the TV display To play DVD movies on the TV To connect a serial device To connect an Ieee 1394 deviceTo connect an infrared device Printing to an infrared printer Using the infrared portDisabling the infrared port Transferring files through an infrared connection Accessories F1455A and F2297A Adapter that meets the power requirements of the computerTo dock to the port replicator To undock from the port replicator Installing Additional RAM To install a RAM expansion module To remove a RAM expansion module Replacing the Hard Disk Drive To replace the hard disk drive To replace the hard disk drive holder To prepare a new hard disk drive Page Troubleshooting and Maintenance Audio Problems Troubleshooting Your ComputerIf no sound is audible If sound does not record CD-ROM and DVD ProblemsIf you can’t boot from a CD or DVD in the CD/DVD drive If a DVD plays erratically If the computer cannot read a CD or DVD If you get a Region Code error when playing a DVD movieIf a DVD movie stops playing in the middle If a DVD movie doesn’t fill the screen If the screen is difficult to read Display ProblemsIf the computer is on, but the screen is blank If an external display does not work If the hard disk makes a buzzing or whining noise Hard Disk Drive ProblemsIf the computer’s hard drive doesn’t spin If files are corrupted If you have problems with infrared communications Heat ProblemsInfrared Problems If the computer gets abnormally hot Keyboard and Pointing Device Problems If you can’t update or reinstall One-Touch software LAN ProblemsIf you can’t type the euro symbol If the built-in network adapter doesn’t connect to the LAN Memory Problems Modem Problems If the modem dials incorrectly If the modem doesn’t dial or no dial tone is detectedIf the modem dials but doesn’t connect If the modem dials but you can’t hear it If the modem causes an Error messageIf the modem isn’t detected If the modem connects, but transferred data is bad If the notebook doesn’t recognize a PC Card PC Card Pcmcia ProblemsIf the modem clicks repeatedly but doesn’t connect If an I/O card stops communicating properly If the computer pauses or runs sluggishly Performance ProblemsIf the computer stops responding Port Replicator Problems Power and Battery Problems If the Time Remaining for the battery is not correct If the computer has a short operating time Printing Problems If a serial mouse doesn’t work Serial, Parallel, and USB ProblemsIf a serial modem doesn’t work properly If the computer won’t boot from battery power Startup ProblemsIf the computer doesn’t respond when you turn it on If the serial or parallel port is not working If the computer stops responding after booting Wireless ProblemsIf the computer won’t boot from the floppy disk drive If you have problems with wireless 802.11 communication If your computer cannot detect a certain Bluetooth device If your computer cannot detect any Bluetooth devicesIf you can connect, but the network is slow Testing the Hardware To run the e-Diagtools diagnostic test Testing the Hardware Configuring the Computer To run the Bios Setup utility Main Menu SettingDefault Description System Devices Menu Setting DescriptionSecurity Menu Boot Menu Exit Menu Reinstalling and Updating Software To recover the factory installation of your hard disk To update the Bios To replace a damaged Recovery CD or DVDPC Identification and Bios passwords To update Windows drivers HP Support and Service To get help from the Web To contact HP for support or serviceGetting Assistance for Your Computer HP will not be able to help with questions about Pavilion models To receive repair service To prepare your computer for shipment Hewlett-Packard Limited Warranty Statement Duration of Limited Warranty ProductPage Reference Information Processor Models with Technology Code KA Bus Architecture Hardware SpecificationsPhysical Attributes Models with Technology Code KB Power Mass Storage Audio System Keyboard and Pointing Devices Wireless LAN Bluetooth PAN Major ICs Models with Technology Code KA Modem Reference Information AT Commands ConexantCommand Modem Reference Conexant Modem Reference Information +GCAP Command Function Conexant Qcpc ECC Commands FAX Class Voice Commands AT* Commands Register Registers ConexantSelected Result Codes Conexant Range/units Country or Region Safety InformationPower Cords Rated Voltage and Current Ergonomics Battery Safety Laser Safety LED Safety Mercury Safety Exposure to Radio Frequency Radiation Regulatory Information Connections to Peripheral Devices Responsible Party CanadaDeclaration of Conformity U.S.A Trade name European Union Regulatory Information Japan Japan Telecommunications Approval Russia International EMC Page Index Reference Guide Reference Guide USB