
Chapter 13
Use OpenType or TrueType fonts to ensure that the HP
Troubleshooting
The printout has a horizontal band of distortion near the bottom of the page
Cause: Your image has light blue, gray, or brown hues that print near the bottom of the page.
Solution: Load
If the problem persists, use the software you installed with the HP
For more information, see:
•“Information on paper” on page 93
•“Troubleshoot print cartridges” on page 95
Colors run into each other on the printout
Cause: The print or copy quality setting is set too high for the type of paper loaded in the HP
Solution: Check the quality setting. Use a lower quality setting to decrease the amount of ink used for printing or copying.
For more information, see:
•“Change the print speed or quality” on page 44
•“Change copy speed or quality” on page 72
Cause: The paper type is not suitable for the HP
Solution: Use HP Premium Papers or any other paper type that is appropriate for the HP
For more information, see:
“Information on paper” on page 93
Cause: You are printing on the wrong side of the paper.
114 Troubleshooting