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All in One Printer
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C4380, C4390, C4385
manual
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C4385
C4380
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Troubleshooting
Specification
Material safety data sheets
Weak signal
Restore network defaults
Symbols/Numerics
Wireless ad hoc network setup
Warranty
Setup Guide
Manage your network settings
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How do
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Contents
HP Photosmart C4380 All-in-One series
Contents
Print from your computer
Use the photo features
Use the scan features
Use the copy features
Maintain the HP All-in-One
Troubleshooting
Technical information
HP warranty and support
HP Photosmart C4380 All-in- One series Help
OneHP Photosmart seriesC4380 HelpAll-
HP All-in-One at a glance
HP All-in-One overview
One overview
Control panel buttons
Use the HP Photosmart Software
One overview
Find more information
Setup Guide
Find more information
How do I?
How do
Supported connection types
Finish setting up the HP All-in- One
Connect using integrated wireless Wlan
Computer connection information
To enable printer sharing on a Windows computer
Connect to a network
Use printer sharing
What you need for an integrated wireless Wlan 802.11 network
Integrated wireless Wlan 802.11 network setup
Related topics
Wireless ad hoc network setup
Connect to an integrated wireless Wlan 802.11 network
To connect the HP All-in-One
Create a network profile for a Windows XP computer
What you need for an ad hoc network
Communication mode Ad Hoc Encryption enabled
Connect to a wireless ad hoc network
Create a network profile for other operating systems
Connect to additional computers on a network
Manage your network settings
Change basic network settings from the control panel
Print network settings
Turn the wireless radio on and off
To print the network configuration
Restore network defaults
To restore network defaults
General network settings
Network configuration page definitions
Wireless 802.11 network settings
Finish setup
Finish setup
HEX
Network glossary
WEP
Finish setup
Load originals and load paper
Load originals
To load an original on the scanner glass
HP Premium Photo Paper
Choose papers for printing and copying
Recommended papers for printing and copying
HP Premium Plus Photo Paper
Recommended papers for printing only
HP CD/DVD Tattoos
Additional papers to avoid when copying
Papers to avoid
HP Premium Presentation Paper
Load paper
Load full-size paper
To load full-size paper
Load 10 x 15 cm 4 x 6 inch photo paper
To load 10 x 15 cm 4 x 6 inch photo paper in the input tray
Load index cards
Load envelopes
To load index cards in the input tray
To load envelopes
Load other types of paper
HP Inkjet labels
HP CD/DVD Tattoo labels
Avoid paper jams
Print from your computer
Print from a software application
To print from a software application
To set the paper size
Make the HP All-in-One the default printer
Change the print settings for the current job
Set the paper size
View the print resolution
Set the paper type for printing
To set the paper type for printing
To select a print speed or quality
To view the print resolution
Change the print speed or quality
Change the page orientation
Scale the document size
Change the saturation, brightness, or color tone
Preview your print job
Select the Show Preview Before Printing check box
Change the default print settings
To change the default print settings
Printing shortcuts
Click the Printing Shortcuts tab
Create printing shortcuts
Delete printing shortcuts
To create a printing shortcut
Perform special print jobs
Print a borderless image
To print a borderless image
Print a photo on photo paper
To print a photo on photo paper
Off applies no HP Real Life technologies to the image
To print a CD/DVD tattoo
Print using Maximum dpi
To print in Maximum dpi mode
Print custom CD/DVD labels
To print on both sides
Print on both sides
Print a multiple-page document as a booklet
To print a multiple-page document as a booklet
To print multiple pages on a single sheet
Print multiple pages on a single sheet
To print a multiple-page document in reverse order
Print a multiple-page document in reverse order
To print on transparencies
Reverse an image for iron-on transfers
Print on transparencies
To reverse an image for iron-on transfers
To print a group of addresses on labels or envelopes
Print a group of addresses on labels or envelopes
To print a poster
Expand Document Options, and then expand Printer Features
Print a poster
Print a Web
To stop a print job from the computer Windows 2000 users
Stop a print job
To print a Web
To stop a print job from the HP All-in-One
Click Printers
To stop a print job from the computer Windows Vista users
Photos
Use the photo features
Print photos
Print 10 x 15 cm 4 x 6 inch photos
To print one or more 10 x 15 cm 4 x 6 inch photos
To print an enlargement of a photo
Print enlargements
Print photos from the HP Photosmart Software
Print camera-selected Dpof photos
To print photos
Edit photos using your computer
Save photos to your computer
Share photos with friends and relatives
To share photos
Scan an image or document
Use the scan features
Edit a scanned image
Edit a scanned document
To scan to a computer
To stop scanning
Stop scanning
Scan
Make multiple copies of the same original
Use the copy features
Change the copy settings for the current job
Make a copy
To change the copy quality
Perform special copy jobs
Change copy speed or quality
Press Start Copy Black or Start Copy Color
Press Start Copy Color
Make a borderless copy of a photo
Resize an original to fit onto letter or A4 paper
To make a borderless copy of a photo from the control panel
Stop copying
To resize a document from the control panel
To stop copying
Maintain the HP All-in-One
Clean the HP All-in-One
Clean the exterior
Clean the glass
Print a self-test report
Clean the lid backing
To clean the glass
To clean the lid backing
To print a self-test report
Work with print cartridges
Check the estimated ink levels
Handle the print cartridges
Choose the right cartridge combination
Replace the print cartridges
To check the ink levels from the HP Photosmart Software
Printer Toolbox appears Click the Estimated Ink Level tab
To replace the print cartridges
Maintain the HP All-in-One
Use the print cartridge protector
Use a photo print cartridge
Maintain the HP All-in-One
Align the print cartridges
To align newly installed print cartridges
Clean the print cartridge contacts
Clean the print cartridges
To clean the print cartridge contacts
Clean the area around the ink nozzles
To clean the area around the ink nozzles
Remove ink from your skin and clothing
Turn off the HP All-in-One
To order print cartridges from your desktop
Shop for ink supplies
Shop for ink supplies
Troubleshooting
Troubleshooting tips
Communication problems over a USB connection
Information on print cartridges
Information on paper
Clear paper jams
To clear a paper jam from the rear door
To clear a paper jam from the front door
To troubleshoot print cartridges
Troubleshoot print cartridges
To check the ink levels from the HP Photosmart Software
To print a self-test report
To clean the print cartridge contacts
To replace the print cartridges
Troubleshooting
Hardware setup troubleshooting
Troubleshooting common setup issues
View the Readme file
HP All-in-One will not turn on
Solution
Software installation troubleshooting
To start the installation from a Windows computer
Minimum system checks screen appears
Red X appears on the USB connect prompt
To retry the usb connection
Received a message that an unknown error has occurred
Uninstall and reinstall the software
To uninstall from a Windows computer, method
Registration screen does not appear
Missing HP Photosmart Software
To install the HP Photosmart Software
Wireless setup troubleshooting
Weak signal
Connect to an integrated wireless Wlan 802.11 network on
Invalid WEP key during wireless setup
Cannot connect to network during setup
Printer Not Found screen appears during installation
Invalid passphrase during wireless setup
Ink is bleeding or smearing
Print quality troubleshooting
Text edges are jagged
Ink is not filling the text or graphics completely
Colors run into each other on the printout
Printout has a horizontal band of distortion near the bottom
Printouts have horizontal streaks or lines
Choose papers for printing and copying on
Printouts are faded or have dull colors
Printouts seem blurry or fuzzy
Printouts have vertical streaks
Printouts are slanted or skewed
Paper is not picked up from the input tray
HP All-in-One is not responding
Print troubleshooting
Envelopes print incorrectly
Borderless printing produces unexpected results
Clear paper jams on
Click Settings
To check the printer driver status
HP All-in-One prints meaningless characters
Nothing happens when I try to print
Margins are not printing as expected
Pages in my document came out in the wrong order
Text or graphics are cut off at the edge
To check your margin settings
Solution To check your margin settings
To preview the print layout
Blank page came out while printing
Troubleshoot print cartridges on
Memory card troubleshooting
My memory card no longer works in my digital camera
HP All-in-One does not read the memory card
Photo light next to the memory card slots is blinking
On light blinks when I insert my memory card
Photos on the memory card do not transfer to my computer
Other users on the network can access my memory card
Memory card is not available
File name appears as meaningless text
Scan troubleshooting
Scan halts
Scan fails
Scanned image has incorrect page layout
Scan fails because of insufficient computer memory
Scanned image is blank
Scanned image is incorrectly cropped
Scanned image shows dotted lines instead of text
Text format is incorrect
Text is incorrect or missing
Copy troubleshooting
Scan feature does not work
Nothing happens when I try to copy
Parts of the original do not appear or are cut off
Resize to Fit is not working as expected
Resize an original to fit onto letter or A4 paper on
Image is cropped when I make a borderless copy
Borderless copy has white space around the edges
Printout is blank
Carriage jam
Errors
Device messages
Carriage blocked
Mechanism error
Carriage stall
Firmware revision mismatch
File messages
Memory is full
Scanner failure
File not found
Error reading or writing the file
Unreadable files. NN files could not be read
Photos not found
File corrupted
General user messages
Invalid file name
Supported file types for the HP All-in-One
Memory card error
Cannot crop
Disconnected
Card is inserted incorrectly
Card access error
Out of disk space
Use only one card at a time
Paper messages
Card is not fully inserted
Card is damaged
Ink is drying
Paper orientation error
Paper upside down
Cannot load paper from input tray
Paper jam, misfeed or blocked carriage
Paper mismatch
Wrong paper width
Power and connection messages
HP All-in-One not found
Communication test failed
Two-way communication lost
Improper shutdown
Print cartridge messages
Ink low
Need alignment or alignment failed
Troubleshooting
Print cartridge damaged or missing
Troubleshooting
Troubleshooting
Print cartridge is not compatible
Print cartridge is not intended for use in this device
Wrong pen in slot
For more information, see
Troubleshooting
Warranty
HP warranty and support
Before you call HP support
After the phone support period
Phone support period Placing a call
HP Quick Exchange Service Japan
Prepare the HP All-in-One for shipment
HP warranty and support
Technical information
Specifications
Recycling program
Material safety data sheets
Paper use
Plastics
Regulatory notices
FCC statement
Regulatory model identification number
Wireless Exposure to radio frequency radiation
Regulatory wireless statements
Wireless Notice to users in Canada
Wireless Notice to users in Brazil
European Union Regulatory Notice
Wireless Notice to users in Taiwan
Declaration of conformity European Economic Area
Index
Symbols/Numerics
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