Troubleshooting
Chapter 13
If there is ink remaining in the print cartridges, but you are still noticing a problem, print a
For more information on print cartridges, see “Troubleshoot print cartridges” on page 95.
Cause: There might be fiber or dust built up around the ink nozzle area on the print cartridges.
Solution: Check the print cartridges. If it looks as though there are fibers or dust around the ink nozzles, clean the ink nozzle area of the print cartridge.
For more information, see:
“Clean the area around the ink nozzles” on page 86
Printouts are faded or have dull colors
Cause: The print cartridges need to be cleaned or might be out of ink.
Solution: Check the estimated ink levels remaining in the print cartridges. If the print cartridges are low or out of ink, you might need to replace the print cartridges.
If there is ink remaining in the print cartridges, but you are still noticing a problem, print a
For more information on print cartridges, see “Troubleshoot print cartridges” on page 95.
Cause: The print quality setting on the HP
Solution: Check the quality setting. Use a higher quality setting to increase the amount of ink used for printing.
Cause: The paper type is not suitable for the HP
Solution: If the paper you are using is too fibrous, the ink applied by the HP
For more information, see:
“Choose papers for printing and copying” on page 32
Cause: The paper type setting is incorrect.
Solution: Change the paper type setting to match the type of paper loaded in the input tray. The HP
116 Troubleshooting
