Solution: To find support and warranty information, go to the HP Web site at www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

Print cartridge is not compatible

Cause: The indicated print cartridge(s) are not compatible with the HP Photosmart.

Solution: Replace the indicated print cartridge(s) with print cartridges that are compatible with the HP Photosmart.

For a list of compatible print cartridges, see the printed documentation that came with the HP Photosmart.

For more information, see:

Shop for ink supplies” on page 67

Replace the print cartridges” on page 54

Print cartridge is not intended for use in this device

Cause: The print cartridge is not intended for use in this device.

Solution: To find support and warranty information, go to the HP Web site at www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

Wrong pen in slot

Cause: The print cartridge is inserted into the wrong slot.

Solution: Remove the print cartridge and insert it into the correct slot.

The tri-color print cartridge goes into the slot on the left.

The black or photo print cartridge goes into the slot on the right.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1

 

Print cartridge slot for the tri-color print cartridge

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2

 

Print cartridge slot for the black and photo print cartridges

 

Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Errors

129

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Page 130
Image 130
HP D5300 Print cartridge is not compatible, Print cartridge is not intended for use in this device, Wrong pen in slot