HP D5300 manual Printout has a horizontal band of distortion near the bottom

Chapter 11

Use TrueType or OpenType fonts to ensure that the HP Photosmart is able to print smooth fonts. When selecting a font, look for the TrueType or OpenType icon.

The printout has a horizontal band of distortion near the bottom of the page

Cause: Your photo image has light blue, gray, or brown hues that print near the bottom of the page.

Solution: Load high-quality paper in the input tray and print the image with a high print quality setting, such as Best, Maximum dpi, or High Resolution. Always make sure the paper you are printing on is flat. For best results when printing images, use HP Premium Plus Photo Paper.

If the problem persists, use the software you installed with the HP Photosmart or another software application to rotate your image 180 degrees so that the light blue, gray, or brown hues in your image do not print at the bottom of the page. Print the image using six-ink printing. To do so, install the photo print cartridge in place of the black print cartridge. With the photo print cartridge and the tri-color print cartridge installed, you have a six-ink system, which provides enhanced quality photos.

For more information, see:

•“Information on paper” on page 70

•“Troubleshoot print cartridges” on page 74

Colors run into each other on the printout

Cause: The print quality setting is set too high for the type of paper loaded in the HP Photosmart.

Solution: Check the quality setting. Use a lower quality setting to decrease the amount of ink used for printing.

For more information, see:

“Change the print speed or quality” on page 30

Cause: The paper type is not suitable for the HP Photosmart.

Solution: Use HP Premium Papers or any other paper type that is appropriate for the HP Photosmart.

Troubleshooting

Cause: You are printing on the wrong side of the paper.

Solution: Load paper with the side you want to print on facing down. For example, if you are loading glossy photo paper, load the paper with the glossy side down.

For more information, see: “Load paper” on page 17

Cause: You are using non-HP ink.

90 Troubleshooting