Solution: HP recommends that you use genuine HP print cartridges. Genuine HP print cartridges are designed and tested with HP printers to help you easily produce great results, time after time.
NOTE: HP cannot guarantee the quality or reliability of
Cause: The print cartridges need to be cleaned.
Solution: Print a
For more information on print cartridges, see “Troubleshoot print cartridges” on page 74.
Printouts have horizontal streaks or lines
Cause: The paper is not feeding properly or is loaded incorrectly.
Solution: Make sure the paper is loaded correctly. For more information, see:
“Load full-size paper” on page 18
Cause: The print quality setting on the HP Photosmart is set too low.
Solution: Load
If the problem persists, use the software you installed with the HP Photosmart or another software application to rotate your image 180 degrees so that the light blue, gray, or brown hues in your image do not print at the bottom of the page.
For more information, see:
“Information on paper” on page 70
Cause: The print cartridges need to be cleaned or might be out of ink.
Solution: Check the estimated ink levels remaining in the print cartridges. If the print cartridges are low or out of ink, you might need to replace the print cartridges.
If there is ink remaining in the print cartridges, but you are still noticing a problem, print a
For more information on print cartridges, see “Troubleshoot print cartridges” on page 74.
Print quality troubleshooting | 91 |
