Clear paper jams in Tray 1 ..............................................................................................................

129

Clear paper jams in Tray 2 ..............................................................................................................

132

Clear paper jams in the rear door and the fuser area ....................................................................

133

Clear paper jams in the output bin .................................................................................................

135

Clear paper jams in the duplexer (duplex models only) .................................................................

136

Improve print quality .........................................................................................................................................

137

Introduction .....................................................................................................................................

137

Print from a different software program .......................................................................................

137

Check the paper-type setting for the print job ...............................................................................

137

Check the paper type setting (Windows) .....................................................................

137

Check the paper type setting (OS X) .............................................................................

138

Check toner-cartridge status ..........................................................................................................

138

Clean the product ............................................................................................................................

139

Print a cleaning page ....................................................................................................

139

Check the scanner glass for dirt and smudges ............................................................

139

Visually inspect the toner cartridge ...............................................................................................

139

Check paper and the printing environment ....................................................................................

140

Step one: Use paper that meets HP specifications ......................................................

140

Step two: Check the environment ................................................................................

140

Step three: Set the individual tray alignment ..............................................................

140

Adjust color settings (Windows) .....................................................................................................

141

Calibrate the printer to align the colors .........................................................................................

142

Check the EconoMode settings .......................................................................................................

142

Try a different print driver ..............................................................................................................

143

Improve copy and scan image quality ..............................................................................................................

145

Introduction .....................................................................................................................................

145

Check the scanner glass for dirt and smudges ...............................................................................

145

Eliminate lines or streaks when using the document feeder ........................................................

146

Check the paper settings ................................................................................................................

146

Check the image adjustment settings ............................................................................................

146

Optimize for text or pictures ..........................................................................................................

147

Check the scanner resolution and color settings on the computer ...............................................

147

Resolution and color guidelines ...................................................................................

147

Color ..............................................................................................................................

148

Edge-to-edge copying ....................................................................................................................

148

Clean the pickup rollers and separation pad in the document feeder ...........................................

148

Improve fax image quality ................................................................................................................................

150

Introduction .....................................................................................................................................

150

Check the scanner glass for dirt and smudges ...............................................................................

150

Check the send-fax resolution settings .........................................................................................

151

Check the error-correction settings ...............................................................................................

151

viii

ENWW