Color LaserJet Pro MFP M477
Page
HP Color LaserJet Pro MFP M477
Copyright and License
Trademark Credits
Table of contents
Ordering Supplies and accessories Customer self-repair parts
EWS
Open HP Utility
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129
165
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Product overview
Printer front view
Product views
Printer front view Printer back view Control-panel view
Printer back view
Control-panel view
Reset button
Home screen layout
How to use the touchscreen control panel
Product specifications
Technical specifications
Copy and Scan
Operating system Print driver installed
Supported operating systems
Mobile printing solutions
Printer dimensions
Printer fully closed Printer fully open
2Dimensions for the M477fdn and M477fdw models
1Operating-environment specifications
Environment Recommended Allowed
Printer hardware setup and software installation
Paper trays
Introduction
Load paper into Tray 1 multipurpose tray
Load paper into Tray 1 multipurpose tray
Load paper into Tray 1 multipurpose tray
Paper type Output How to load paper
Tray 1 paper orientation
Load paper into Tray
Load paper into Tray
Load paper into Tray Tray 2 paper orientation
Load paper into the tray
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Tray 2 paper orientation
123
Load and print envelopes
Print envelopes
Envelope orientation
Supplies, accessories, and parts
Customer self-repair parts
Order supplies, accessories, and parts
Supplies and accessories
Ordering
Description Self-replacement Part number Options
Replace the toner cartridges
Description Cartridge number Part number
Remove and replace the toner cartridges
Replace the toner cartridges
Supplies, accessories, and parts
Remove the toner cartridge from the opened packaging shell
Supplies, accessories, and parts
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Supplies, accessories, and parts
Print
How to print Windows
Print tasks Windows
Automatically print on both sides Windows
Manually print on both sides Windows
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Select the paper type Windows
Print multiple pages per sheet Windows
Additional print tasks
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Automatically print on both sides OS
How to print OS
Print tasks OS
Manually print on both sides OS
Print multiple pages per sheet OS
Select the paper type OS
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Step one Install the USB storage device
Set up the printer for job storage
Before you begin
Step two Update the print driver
Create a stored job Windows
Mode Description PIN protected Job deletion Proof and Hold
Personal Job
Delete a stored job
Mode Description PIN protected Job deletion Quick Copy
Print a stored job
Stored Job
Wi-Fi Direct Settings On/Off
Wi-Fi Direct and NFC Printing wireless models only
Enable or disable Wi-Fi Direct
Mobile printing
Change the printer Wi-Fi Direct name
HP ePrint via email
HP ePrint software
EPrint Settings Enable Web Services
AirPrint
Android embedded printing
Step two Print USB documents
Step one Access USB files on the printer
Use walk-up USB printing
Option one Print documents
Image Size Paper Size Paper Type Number of Copies
Option two Print photos
Lighter/Darker
Print
Copy
Make a copy Copy on both sides duplex Additional copy tasks
Make a copy
Copy on both sides automatically
Copy on both sides duplex
Copy on both sides manually
Additional copy tasks
Scan
Scan by using the HP Scan software Windows
Scan by using the HP Scan software OS
Scan to a USB flash drive
Set up the Scan to Network Folder feature
Method one Use the Scan to Network Folder Wizard Windows
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Step one Access the HP Embedded Web Server EWS
Step two Configure the Scan to Network Folder feature
Set up the Scan to Network Folder feature on a Mac
HP Embedded Web Server EWS opens
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Scan to a network folder
Touch the Scan to Network Folder item
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Step one Access the HP Embedded Web Server EWS
Step two Configure the Scan to E-mail feature
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Step four Configure the default E-mail Options
Step three Add contacts to the E-mail Address Book
Set up the Scan to E-mail feature on a Mac
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Step three Add contacts to the E-mail Address Book
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Scan to email
Touch Scan to E-mail Touch Send an E-mail
Additional scan tasks
Set up to send and receive faxes Send a fax
Fax
Before starting
Set up to send and receive faxes
Identify the phone connection type
Set up the fax
Dedicated phone line
Continue to Configure the fax time, date, and header on
Shared voice/fax line
Shared voice/fax line with an answering machine
Configure the fax time, date, and header
HP Embedded Web Server EWS and HP Device Toolbox Windows
HP Fax Setup Wizard
Printer control panel
Continue to Run a fax test on
Run a fax test
Web browser
Send a fax
Fax from the flatbed scanner
Fax from the document feeder
Use speed dials and group-dial entries
Send a fax from the software
Fax
Manage the product
Use HP Web Services applications
Touch HP Web Services Touch Enable Web Services
Change the product connection type Windows
Manage the product
System tab
Tab or section Description Home tab
Print tab
Scan tab
HP Web Services tab
Tab or section Description Fax tab
Networking tab
HP Utility features
Advanced configuration with HP Utility for OS
Open HP Utility
Duplex Mode
Power Management
Update Firmware
Network Settings
MFP printers only Scan to Network Folder
Scan to E-mail
MFP printers only Network folder
Printer sharing disclaimer View or change network settings
Configure IP network settings
Rename the printer on a network
Link speed and duplex settings
Network Setup Link Speed
Product security features
System Setup Energy Settings Sleep/Auto Off After
Energy-conservation settings
Set the Sleep/Auto Off After setting
Print with EconoMode
System Setup Energy Settings Shut Down After
Set the Delay Shut Down setting
System Setup Energy Settings Delay Shut Down
HP Web Jetadmin
Update the firmware
Method one Update the firmware using the control panel
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Solve problems
Customer support
Control panel help system
Restore the factory-set defaults
Change the Very Low settings
For printers with fax capability
Order supplies
Product does not pick up paper or misfeeds
Printer does not pick up paper
1Size markings for Tray 1 or the multipurpose tray
Printer picks up multiple sheets of paper
4Roller locations for Tray 1 or the multipurpose tray
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6Stack-height markings
8Size markings for Tray 1 or the multipurpose tray
Open the document-feeder access cover
Solve problems
Clear paper jams
System Setup Paper setup
Experiencing frequent or recurring paper jams?
Select Configuration Report
Paper jam locations
Clear paper jams in the document feeder
Solve problems
Clear paper jams in Tray
Solve problems
Reinstall Tray Reopen Tray 1 and load paper into the tray
Clear paper jams in Tray
Clear paper jams in the rear door and the fuser area
Solve problems
Clear paper jams in the output bin
Clear paper jams in the duplexer duplex models only
Improve print quality
Check the paper-type setting for the print job
Check the paper type setting Windows
Print from a different software program
Check the paper type setting OS
Check toner-cartridge status
Visually inspect the toner cartridge
Clean the product
Print a cleaning
Check the scanner glass for dirt and smudges
Step two Check the environment
Step one Use paper that meets HP specifications
Check paper and the printing environment
Step three Set the individual tray alignment
Adjust color settings Windows
Change the color theme
System Setup Print Quality Color Calibration
Check the EconoMode settings
Calibrate the printer to align the colors
HP PCL 6 driver
Try a different print driver
HP PCL.6 driver
HP PCL-6 driver
HP UPD PCL
Improve copy and scan image quality
Check the scanner glass for dirt and smudges
Check the paper settings
Eliminate lines or streaks when using the document feeder
Check the image adjustment settings
Resolution and color guidelines
Optimize for text or pictures
Edge-to-edge copying
Setting Recommended use
Color
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Improve fax image quality
Check the fit-to-page setting
Check the send-fax resolution settings
Check the error-correction settings
Open the Fax Resolution menu
Solve problems
Send to a different fax machine
Check the senders fax machine
Poor physical connection
Solve wired network problems
Computer is using the incorrect IP address for the printer
Computer is unable to communicate with the printer
Computer or workstation might be set up incorrectly
Printer is disabled, or other network settings are incorrect
Solve wireless network problems
Wireless connectivity checklist
Cannot connect more computers to the wireless printer
Perform a wireless network diagnostic test
Network does not appear in the wireless networks list
Wireless network is not functioning
Reduce interference on a wireless network
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Fax troubleshooting checklist Solve general fax problems
Solve fax problems
Fax troubleshooting checklist
Service Fax Service
Open the Error Correction menu
Solve general fax problems
Faxes are sending slowly
Open the Advanced Setup menu Open the Fax Resolution menu
Open the Advanced Setup menu
Fax quality is poor
Open the Default Paper Size menu
Fax cuts off or prints on two pages
Solve problems
Index
Glass, cleaning 139, 145 Help, control panel 113
Scanner
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CF377-90919* *CF377-90919