Check the fit-to-page setting

151

Clean the pickup rollers and separation pad in the document feeder

151

Send to a different fax machine

153

Check the sender's fax machine

153

Solve wired network problems

154

Introduction

154

Poor physical connection

154

The computer is using the incorrect IP address for the printer

154

The computer is unable to communicate with the printer

154

The printer is using incorrect link and duplex settings for the network

155

New software programs might be causing compatibility problems

155

The computer or workstation might be set up incorrectly

155

The printer is disabled, or other network settings are incorrect

155

Solve wireless network problems

156

Introduction

156

Wireless connectivity checklist

156

The printer does not print after the wireless configuration completes

157

The printer does not print, and the computer has a third-party firewall installed

157

The wireless connection does not work after moving the wireless router or printer

157

Cannot connect more computers to the wireless printer

157

The wireless printer loses communication when connected to a VPN

158

The network does not appear in the wireless networks list

158

The wireless network is not functioning

158

Perform a wireless network diagnostic test

158

Reduce interference on a wireless network

158

Solve fax problems

160

Introduction

160

Fax troubleshooting checklist

160

Solve general fax problems

161

Faxes are sending slowly

161

Fax quality is poor

162

Fax cuts off or prints on two pages

163

Index

165

ENWW

ix

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HP M477fnw manual 165