HP M477fnw manual 11

Check the fit-to-page setting .........................................................................................................	151
Clean the pickup rollers and separation pad in the document feeder ...........................................	151
Send to a different fax machine .....................................................................................................	153
Check the sender's fax machine .....................................................................................................	153
Solve wired network problems .........................................................................................................................	154
Introduction .....................................................................................................................................	154
Poor physical connection ................................................................................................................	154
The computer is using the incorrect IP address for the printer .....................................................	154
The computer is unable to communicate with the printer ............................................................	154
The printer is using incorrect link and duplex settings for the network .......................................	155
New software programs might be causing compatibility problems .............................................	155
The computer or workstation might be set up incorrectly ............................................................	155
The printer is disabled, or other network settings are incorrect ...................................................	155
Solve wireless network problems .....................................................................................................................	156
Introduction .....................................................................................................................................	156
Wireless connectivity checklist .......................................................................................................	156
The printer does not print after the wireless configuration completes ........................................	157
The printer does not print, and the computer has a third-party firewall installed .......................	157
The wireless connection does not work after moving the wireless router or printer ...................	157
Cannot connect more computers to the wireless printer ..............................................................	157
The wireless printer loses communication when connected to a VPN ..........................................	158
The network does not appear in the wireless networks list ..........................................................	158
The wireless network is not functioning ........................................................................................	158
Perform a wireless network diagnostic test ..................................................................................	158
Reduce interference on a wireless network ...................................................................................	158
Solve fax problems ............................................................................................................................................	160
Introduction .....................................................................................................................................	160
Fax troubleshooting checklist ........................................................................................................	160
Solve general fax problems ............................................................................................................	161
Faxes are sending slowly .............................................................................................	161
Fax quality is poor ........................................................................................................	162
Fax cuts off or prints on two pages ..............................................................................	163
Index ...........................................................................................................................................................	165

ENWW ix