![](/images/new-backgrounds/1308078/308078325x1.webp)
Check the send-fax resolution settings
If the printer was unable to send a fax because the receiving fax machine did not answer or was busy, the printer attempts to redial based on the
1.From the Home screen on the printer control panel, swipe until the Setup menu displays. Touch the Setup icon to open the menu.
2.Touch the Fax Setup menu.
3.Touch the Advanced Setup menu.
4.Open the Fax Resolution menu.
Check the error-correction settings
Usually, the printer monitors the signals on the telephone line while it is sending or receiving a fax. If the printer detects an error during the transmission and the
You should turn off error correction only if you are having trouble sending or receiving a fax, and you are willing to accept the errors in the transmission. Turning off the setting might be useful when you are trying to send a fax overseas or receive one from overseas, or if you are using a satellite telephone connection.
1.From the Home screen on the printer control panel, swipe until the Setup menu displays. Touch the Setup icon to open the menu.
2.Touch the Service menu.
3.Touch the Fax Service menu.
4.Touch the Error Correction button, and then touch the On button.
Check the fit-to-page setting
If the printer printed a fax job off the page, turn on the
NOTE: Make sure that the default paper size setting matches the size of the paper in the tray.
1.From the Home screen on the printer control panel, swipe until the Setup menu displays. Touch the Setup icon to open the menu.
2.Touch the Fax Setup menu.
3.Touch the Advanced Setup menu.
4.Touch the Fit to Page button, and then touch the On button.
Clean the pickup rollers and separation pad in the document feeder
If the document feeder experiences
ENWW | Improve fax image quality 151 |