Device prints half a page, then ejects the paper

Check the ink cartridges

The ink cartridges may have run out of ink, and the print job was cancelled. Replace the ink cartridges, and then resend the print job to the device. For more information, see Replace the ink cartridges.

Poor print quality and unexpected printouts

This section covers the following topics:

Poor quality printouts

Meaningless characters print

Ink is smearing

Ink is not filling the text or graphics completely

Output is faded or dull colored

Colors are printing as black and white

Wrong colors are printing

Printout shows bleeding colors

Colors do not line up properly

Lines or dots are missing from text or graphics

Poor quality printouts

Check the printheads and ink cartridges

Print the print quality diagnostic page on a clean sheet of white paper. Evaluate any problem areas, and perform the recommended actions. For more information, see To print the print quality diagnostic page.

Check the paper quality

The paper might be too moist or too rough. Make sure the media meets HP specifications, and try to print again. For more information, see Select print media.

Check the type of media loaded in the device

Make sure the tray supports the type of media you have loaded. For more information, see Understand specifications for supported media.

Make sure you have selected the tray in the print driver that contains the media that you want to use.

Check the device location and length of USB cable

High electromagnetic fields (such as those generated by USB cables) can sometimes cause slight distortions to printouts. Move the device away from the source of the electromagnetic fields. Also, it is recommended that you use a USB cable that is less than 3 meters (9.8 feet) long to minimize the effects of these electromagnetic fields.

Poor print quality and unexpected printouts

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HP Pro K5400, K5300 manual Poor print quality and unexpected printouts, Device prints half a page, then ejects the paper