Chapter | HP Pro K5400, K5300 guide

Chapter 5

3.Lift the printhead latch.

4.Lift the handle of the printhead you want to replace and and pull the printhead out of its slot.

5.Obtain clean, dry, soft and lint-free cleaning material. Suitable materials include paper coffee filters and eyeglass lens cleaning paper.

CAUTION: Do not use water.

50 Maintain and troubleshoot

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HP Pro K5400, K5300 manual Chapter

Contents

HP Officejet Pro K5300/K5400 Page HP Officejet Pro K5300/K5400 Printer series Safety information Copyright informationTrademarks Contents Maintain and troubleshoot HP supplies and accessories Support and warrantyControl-panel lights reference Device specifications Regulatory information Get started Find other resources for the productResource Description Location Accessibility VisualResource Description Mobility Understand the device partsFront view Support Cancel button Control panelBack view Install Tray Install the accessoriesInstall the duplexer To install the duplexer Turn on accessories in the print driver To install Tray To turn on accessories on Windows computers To turn on accessories on Macintosh computersClick Apply Changes Tips for selecting and using print media Use the deviceSelect print media Understand specifications for supported media X 13 inches 216 x 330 mm EnvelopesCards Photo media Other media Understand supported media types and weights Tray Type Weight Paper 60 to 105 g/m2Capacity Load media Set minimum marginsMedia Left Right Top Bottom Margin To load Tray 1 main tray To load Tray Configure trays Want toFollow these steps To change settings Mac OS Change print settingsTo change default settings for all future jobs Windows To configure the trays Use the HP Solution Center Windows Print on both sides duplexingGuidelines for printing on both sides of a To perform automatic duplexing Mac OS Print on special and custom-sized mediaTo perform duplexing Windows To print on special or custom-sized media Windows To set a custom media size Print borderlessTo print on special or custom-sized media Mac OS Click Manage Custom Sizes in the Paper Size pull-down menu To print a borderless document Mac OS Click Properties, Setup or PreferencesTo print a borderless document Windows Open the Paper Type/Quality panel Cancel a print job Configure and manage Manage the device Administer the device Monitor the device Use device management tools Embedded Web server Pages/buttons Contents To open the embedded Web server Toolbox Windows To open the ToolboxToolbox tabs HP Printer Utility Mac OS To open the HP Printer UtilityHP Printer Utility panels Printer Settings panel Network Printer Setup Utility Mac OSHP Web Jetadmin software To open the Network Printer Setup Utility HP Instant Support Understand the self-test diagnostic MyPrintMileage Chapter Understand the network configuration To print the self-test diagnostic Configure the device Windows To print the network configurationDirect connection To connect the device before installing the software To share the device on a locally shared network To install the device on a network Network connection To install the printer driver using Add Printer Configure the device Mac OSTo install the device software on client computers Select Network Printer or Network Printer Server To install the software for network or direct connection To share the device on a locally shared networkTo share the device among computers running Mac OS Uninstall and reinstall the software To uninstall from a Windows computer, method To uninstall from a Windows computer, method Maintain and troubleshoot Supported ink cartridgesReplace the ink cartridges Maintain the printheads To replace the ink cartridges To print the print quality diagnostic To check printhead health To align the printheads To clean the printheads To clean the printhead contacts manuallyTo calibrate the linefeed Chapter Maintain the printheads To replace the printheads Maintain the printheads Store ink cartridges Troubleshooting tips and resourcesStore printing supplies Store printheads All device lights are on or flashing Solve printing problemsDevice shuts down unexpectedly Device is not responding nothing prints Device does not accept printhead Device takes a long time to print Blank or partial page printed Something on the page is missing or incorrect Placement of the text or graphics is wrong Poor print quality and unexpected printouts Device prints half a page, then ejects the paperPoor quality printouts Ink is smearing Check the print settingsMeaningless characters print Check the document file Colors are printing as black and white Ink is not filling the text or graphics completelyOutput is faded or dull colored Wrong colors are printing Colors do not line up properly Check the graphics placementPrintout shows bleeding colors Lines or dots are missing from text or graphics Solve paper-feed problems Another paper-feed problem is occurringOptional Tray 2 cannot be inserted Solve device management problems Embedded Web server cannot be opened Check the device IP address Troubleshoot installation issuesHardware installation suggestions Check the device Verify installation preliminaries Software installation suggestionsSolve network problems General network troubleshooting Problems connecting to a wired network Clear jams Clear a jam in the device To clear a jam Tips for avoiding jams Control-panel lights reference Interpreting control-panel lightsLight description/Light pattern Explanation Clear a jam Services or repairs Light description/Light pattern Explanation See HP supplies Interpreting network connector lights Light description/Light patternExplanation and recommended action Order printing supplies online HP supplies and accessoriesAccessories Supplies Printheads HP media Obtain HP telephone support Support and warrantyObtain electronic support Before you call Telephone support numbers Appendix B Support and warranty Hewlett-Packard limited warranty statement Prepare the device for shipment Remove the ink cartridges and printheads before shipmentTo remove ink cartridges before shipment To remove printheads before shipment Pack the device To pack the device Device specifications Physical specificationsProduct features and capacities Processor and memory specifications System requirements Network protocol specifications Embedded Web server specificationsPrint resolution Environmental specifications Electrical specifications Other regulatory information Regulatory informationFCC statement Shielded cables Power cord statement Declaration of conformity Environmental sustainability program Power consumptionMaterial safety data sheets Recycling Reduction and elimination Product packaging PlasticsHP products and supplies Index Page Page Page Hewlett-Packard Development Company, L.P