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Pro K5400, K5300 manual Hewlett-Packard Development Company, L.P
Models:
Pro K5400
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Troubleshooting
Specs
Install
Material safety data sheets Recycling
Placement of the text or graphics is wrong
Warranty
Maintenance
Select print media Load media Configure trays Change print settings
Problems connecting to a wired network
Solve paper-feed problems
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© 2007
Hewlett-Packard
Development Company, L.P.
www.hp.com
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Contents
User Guide
HP Officejet Pro K5300/K5400
Page
User Guide
HP Officejet Pro K5300/K5400 Printer series
Copyright information
Safety information
Trademarks
Get started
Contents
Install the accessories
Configure and manage
5 Maintain and troubleshoot
B Support and warranty
A HP supplies and accessories
6 Control-panel lights reference
Regulatory information
Device specifications
Understand the device parts
Find other resources for the product Accessibility
1 Get started
Find other resources for the product
Visual
Accessibility
Support
Understand the device parts
Front view
Mobility
Back view
Control panel
4 Cancel button
Install the duplexer Install Tray
2 Install the accessories
Install the duplexer
Install Tray
To turn on accessories on Macintosh computers
Turn on accessories in the print driver
To install Tray
To turn on accessories on Windows computers
To turn on accessories on Macintosh computers
To turn on accessories on Windows computers
6. Click Apply Changes
Cancel a print job
Tips for selecting and using print media
Select print media Load media Configure trays Change print settings
Use the HP Solution Center Windows Print on both sides duplexing
Photo media
Understand specifications for supported media
Understand supported media types and weights
Cards and envelopes
8.5 x 13 inches 216 x 330 mm
Media size
Tray
Tray
Photo media
Media size
Tray
Tray
Type
Understand supported media types and weights
Weight
Tray
Set minimum margins
Load media
To load Tray 1 main tray
To load Tray
I want to
Configure trays
Follow these steps
To change settings Mac OS
Change print settings
To change settings from an application for current jobs Windows
To change default settings for all future jobs Windows
Guidelines for printing on both sides of a page
Use the HP Solution Center Windows
Print on both sides duplexing
Guidelines for printing on both sides of a page
To print on special or custom-sized media Windows
Print on special and custom-sized media
To perform duplexing Windows
To perform automatic duplexing Mac OS
a. Click Manage Custom Sizes in the Paper Size pull-down menu
Print borderless
To print on special or custom-sized media Mac OS
To set a custom media size
To print a borderless document Windows
b. Click Properties, Setup or Preferences
To print a borderless document Windows
To print a borderless document Mac OS
Cancel a print job
Configure the device Windows Configure the device Mac OS
4 Configure and manage
Understand the self-test diagnostic page
Understand the network configuration page
Use this tool
Administer the device
Monitor the device
Set embedded Web server password Click
Embedded Web server Toolbox Windows HP Printer Utility Mac OS
Network Printer Setup Utility Mac OS HP Web Jetadmin software
Use device management tools
Embedded Web server
To open the embedded Web server
To open the embedded Web server Embedded Web server pages
Embedded Web server pages
Toolbox tabs
Toolbox Windows
To open the Toolbox Toolbox tabs
To open the Toolbox
To open the HP Printer Utility
Information and Support panel Printer Settings panel
HP Printer Utility Mac OS
To open the HP Printer Utility HP Printer Utility panels
To open the Network Printer Setup Utility
Network Printer Setup Utility Mac OS
HP Web Jetadmin software
Printer Settings panel
Security and privacy
Security and privacy To gain access to HP Instant Support
To gain access to HP Instant Support
HP Instant Support
To gain access to myPrintMileage
Understand the self-test diagnostic page
myPrintMileage
4. Event Log Shows a log of recent events that have occurred
To print the self-test diagnostic page
Understand the network configuration page
For models that support networks Press Configuration Page button
Direct connection
Configure the device Windows
To print the network configuration page
To install the software before connecting the device recommended
To share the device on a locally shared network
To connect the device before installing the software
Network connection
To install the device on a network
To install the software for network or direct connection
Configure the device Mac OS
To install the device software on client computers
To install the printer driver using Add Printer
To share the device on a locally shared network
To install the software for network or direct connection
To share the device among computers running Mac OS
To uninstall from a Windows computer, method
Uninstall and reinstall the software
To uninstall from a Windows computer, method
2. Click Information and Settings
To uninstall from a Macintosh computer 1. Launch HP Device Manager
To uninstall from a Windows computer, method
5 Maintain and troubleshoot
Troubleshooting tips and resources Solve printing problems
Poor print quality and unexpected printouts Solve paper-feed problems
Solve device management problems Troubleshoot installation issues
To replace the ink cartridges
Maintain the printheads
To check printhead health
To print the print quality diagnostic page
To check printhead health To print the print quality diagnostic page
To clean the printheads To clean the printhead contacts manually
To align the printheads
To clean the printhead contacts manually
To clean the printheads
To calibrate the linefeed
50 Maintain and troubleshoot
3. Lift the printhead latch
CAUTION Do not use water
Chapter
13. Close the cover
To replace the printheads
CAUTION Do not shake printheads after the caps are removed
Store printheads
Troubleshooting tips and resources
Store printing supplies
Store ink cartridges
A non-recoverable error has occurred
Solve printing problems
Placement of the text or graphics is wrong
Check the power and power connections
Check the system configuration
Check the device setup for a network environment
Check any personal firewall software installed on the computer
Clean the printhead
Something on the page is missing or incorrect
Check the device software settings
Check the media settings
Blank or partial page printed
Check the page-orientation setting
Placement of the text or graphics is wrong
Check the margin settings
Check the color print settings
Check the ink cartridges
Poor print quality and unexpected printouts
Device prints half a page, then ejects the paper
Poor quality printouts
Check the document file
Check the print settings
Meaningless characters print
Ink is smearing
Output is faded or dull colored
Check the print mode
Check the paper type setting
Ink is not filling the text or graphics completely
Lines or dots are missing from text or graphics
Check the graphics placement
Printout shows bleeding colors
Colors do not line up properly
Optional Tray 2 cannot be inserted
Solve paper-feed problems
Another paper-feed problem is occurring
Another paper-feed problem is occurring
Pages are skewing
Solve device management problems
Check your network setup
Embedded Web server cannot be opened
Solve network problems
Troubleshoot installation issues
Hardware installation suggestions
Hardware installation suggestions Software installation suggestions
General network troubleshooting
Software installation suggestions
Solve network problems
Verify installation preliminaries
Clear a jam in the device Tips for avoiding jams
Problems connecting to a wired network
To reset the devices network settings available with some models
Clear jams
To clear a jam
Clear a jam in the device
Tips for avoiding jams
Interpreting control-panel lights
Interpreting network connector lights
6 Control-panel lights reference
Interpreting control-panel lights
device
Light description/Light pattern
Explanation and
Clear a jam in the
cartridges have expired
Light description/Light pattern
Explanation and
CAUTION Device
Explanation and
Light description/Light pattern
Explanation and
accessories
error has occurred. For
Light description/Light pattern
Light description/Light pattern
Interpreting network connector lights
Explanation and recommended action
Supplies
A HP supplies and accessories
Accessories
Order printing supplies online
C9381A
Printheads
HP media
HP 88 Black and Yellow
Before you call
B Support and warranty
Obtain electronic support
Obtain HP telephone support
Telephone support numbers
Appendix B
80 Support and warranty
Hewlett-Packard limited warranty statement
Hewlett-Packard limited warranty statement
To remove ink cartridges before shipment
Prepare the device for shipment
Remove the ink cartridges and printheads before shipment
Remove the ink cartridges and printheads before shipment
To remove printheads before shipment
Pack the device
To pack the device
Physical specifications Product features and capacities
C Device specifications
Physical specifications
Product features and capacities
Capacity
Processor and memory specifications
System requirements
Feature
Microsoft Internet Explorer 6.0 or later
Network protocol specifications
Embedded Web server specifications
Print resolution
Power requirements
Environmental specifications
Electrical specifications
Power supply
Shielded cables
D Regulatory information
FCC statement
Other regulatory information
EMI statement Korea VCCI statement Japan Regulatory model number
Power cord statement
Appendix D
Declaration of conformity
92 Regulatory information
Reduction and elimination
Power consumption
Material safety data sheets
Environmental sustainability program
Plastics
Product packaging
HP products and supplies
Index
Page
Page
Page
2007 Hewlett-Packard Development Company, L.P
