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Pro K5400 manual HP Officejet Pro K5300/K5400, User Guide
Models:
Pro K5400
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Troubleshooting
Specs
Install
Material safety data sheets Recycling
Placement of the text or graphics is wrong
Warranty
Maintenance
Select print media Load media Configure trays Change print settings
Problems connecting to a wired network
Solve paper-feed problems
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HP Officejet Pro K5300/K5400
User Guide
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Contents
User Guide
HP Officejet Pro K5300/K5400
Page
User Guide
HP Officejet Pro K5300/K5400 Printer series
Copyright information
Safety information
Trademarks
Install the accessories
Contents
Configure and manage
Get started
5 Maintain and troubleshoot
B Support and warranty
A HP supplies and accessories
6 Control-panel lights reference
Regulatory information
Device specifications
1 Get started
Find other resources for the product Accessibility
Find other resources for the product
Understand the device parts
Visual
Accessibility
Front view
Understand the device parts
Mobility
Support
Back view
Control panel
4 Cancel button
Install the duplexer
2 Install the accessories
Install Tray
Install the duplexer Install Tray
To install Tray
Turn on accessories in the print driver
To turn on accessories on Windows computers
To turn on accessories on Macintosh computers
To turn on accessories on Macintosh computers
To turn on accessories on Windows computers
6. Click Apply Changes
Select print media Load media Configure trays Change print settings
Tips for selecting and using print media
Use the HP Solution Center Windows Print on both sides duplexing
Cancel a print job
Understand supported media types and weights
Understand specifications for supported media
Cards and envelopes
Photo media
Tray
Media size
Tray
8.5 x 13 inches 216 x 330 mm
Tray
Media size
Tray
Photo media
Weight
Understand supported media types and weights
Tray
Type
Set minimum margins
Load media
To load Tray 1 main tray
To load Tray
I want to
Configure trays
Follow these steps
To change settings from an application for current jobs Windows
Change print settings
To change default settings for all future jobs Windows
To change settings Mac OS
Print on both sides duplexing
Use the HP Solution Center Windows
Guidelines for printing on both sides of a page
Guidelines for printing on both sides of a page
To perform duplexing Windows
Print on special and custom-sized media
To perform automatic duplexing Mac OS
To print on special or custom-sized media Windows
To print on special or custom-sized media Mac OS
Print borderless
To set a custom media size
a. Click Manage Custom Sizes in the Paper Size pull-down menu
To print a borderless document Windows
b. Click Properties, Setup or Preferences
To print a borderless document Mac OS
To print a borderless document Windows
Cancel a print job
Understand the self-test diagnostic page
4 Configure and manage
Understand the network configuration page
Configure the device Windows Configure the device Mac OS
Monitor the device
Administer the device
Set embedded Web server password Click
Use this tool
Use device management tools
Network Printer Setup Utility Mac OS HP Web Jetadmin software
Embedded Web server
Embedded Web server Toolbox Windows HP Printer Utility Mac OS
To open the embedded Web server
To open the embedded Web server Embedded Web server pages
Embedded Web server pages
To open the Toolbox Toolbox tabs
Toolbox Windows
To open the Toolbox
Toolbox tabs
HP Printer Utility Mac OS
Information and Support panel Printer Settings panel
To open the HP Printer Utility HP Printer Utility panels
To open the HP Printer Utility
HP Web Jetadmin software
Network Printer Setup Utility Mac OS
Printer Settings panel
To open the Network Printer Setup Utility
To gain access to HP Instant Support
Security and privacy To gain access to HP Instant Support
HP Instant Support
Security and privacy
To gain access to myPrintMileage
Understand the self-test diagnostic page
myPrintMileage
4. Event Log Shows a log of recent events that have occurred
To print the self-test diagnostic page
Understand the network configuration page
For models that support networks Press Configuration Page button
To print the network configuration page
Configure the device Windows
To install the software before connecting the device recommended
Direct connection
To share the device on a locally shared network
To connect the device before installing the software
Network connection
To install the device on a network
To install the device software on client computers
Configure the device Mac OS
To install the printer driver using Add Printer
To install the software for network or direct connection
To share the device on a locally shared network
To install the software for network or direct connection
To share the device among computers running Mac OS
To uninstall from a Windows computer, method
Uninstall and reinstall the software
To uninstall from a Windows computer, method
2. Click Information and Settings
To uninstall from a Macintosh computer 1. Launch HP Device Manager
To uninstall from a Windows computer, method
Poor print quality and unexpected printouts Solve paper-feed problems
Troubleshooting tips and resources Solve printing problems
Solve device management problems Troubleshoot installation issues
5 Maintain and troubleshoot
To replace the ink cartridges
Maintain the printheads
To check printhead health To print the print quality diagnostic page
To print the print quality diagnostic page
To clean the printheads To clean the printhead contacts manually
To check printhead health
To align the printheads
To clean the printhead contacts manually
To clean the printheads
To calibrate the linefeed
CAUTION Do not use water
3. Lift the printhead latch
Chapter
50 Maintain and troubleshoot
13. Close the cover
To replace the printheads
CAUTION Do not shake printheads after the caps are removed
Store printing supplies
Troubleshooting tips and resources
Store ink cartridges
Store printheads
Placement of the text or graphics is wrong
Solve printing problems
Check the power and power connections
A non-recoverable error has occurred
Check any personal firewall software installed on the computer
Check the device setup for a network environment
Clean the printhead
Check the system configuration
Check the media settings
Check the device software settings
Blank or partial page printed
Something on the page is missing or incorrect
Check the margin settings
Placement of the text or graphics is wrong
Check the color print settings
Check the page-orientation setting
Device prints half a page, then ejects the paper
Poor print quality and unexpected printouts
Poor quality printouts
Check the ink cartridges
Meaningless characters print
Check the print settings
Ink is smearing
Check the document file
Check the paper type setting
Check the print mode
Ink is not filling the text or graphics completely
Output is faded or dull colored
Printout shows bleeding colors
Check the graphics placement
Colors do not line up properly
Lines or dots are missing from text or graphics
Another paper-feed problem is occurring
Solve paper-feed problems
Another paper-feed problem is occurring
Optional Tray 2 cannot be inserted
Check your network setup
Solve device management problems
Embedded Web server cannot be opened
Pages are skewing
Hardware installation suggestions
Troubleshoot installation issues
Hardware installation suggestions Software installation suggestions
Solve network problems
Solve network problems
Software installation suggestions
Verify installation preliminaries
General network troubleshooting
To reset the devices network settings available with some models
Problems connecting to a wired network
Clear jams
Clear a jam in the device Tips for avoiding jams
To clear a jam
Clear a jam in the device
Tips for avoiding jams
6 Control-panel lights reference
Interpreting network connector lights
Interpreting control-panel lights
Interpreting control-panel lights
Explanation and
Light description/Light pattern
Clear a jam in the
device
Explanation and
Light description/Light pattern
CAUTION Device
cartridges have expired
Explanation and
Light description/Light pattern
error has occurred. For
accessories
Light description/Light pattern
Explanation and
Light description/Light pattern
Interpreting network connector lights
Explanation and recommended action
Accessories
A HP supplies and accessories
Order printing supplies online
Supplies
HP media
Printheads
HP 88 Black and Yellow
C9381A
Obtain electronic support
B Support and warranty
Obtain HP telephone support
Before you call
Telephone support numbers
Appendix B
80 Support and warranty
Hewlett-Packard limited warranty statement
Hewlett-Packard limited warranty statement
Remove the ink cartridges and printheads before shipment
Prepare the device for shipment
Remove the ink cartridges and printheads before shipment
To remove ink cartridges before shipment
To remove printheads before shipment
Pack the device
To pack the device
Physical specifications
C Device specifications
Product features and capacities
Physical specifications Product features and capacities
System requirements
Processor and memory specifications
Feature
Capacity
Embedded Web server specifications
Network protocol specifications
Print resolution
Microsoft Internet Explorer 6.0 or later
Electrical specifications
Environmental specifications
Power supply
Power requirements
FCC statement
D Regulatory information
Other regulatory information
Shielded cables
EMI statement Korea VCCI statement Japan Regulatory model number
Power cord statement
Appendix D
Declaration of conformity
92 Regulatory information
Material safety data sheets
Power consumption
Environmental sustainability program
Reduction and elimination
Plastics
Product packaging
HP products and supplies
Index
Page
Page
Page
2007 Hewlett-Packard Development Company, L.P