4.Note how the device is connected to your system, such as through USB or network connection.
5.Obtain the version number of the printer software, such as HP Officejet Pro K5400 Series Version: 60.52.213.0. (To find the version number of the printer driver, open the printer settings or properties dialog box, and click the About tab.)
6.If you have a problem printing from a particular application, note the application and version number.
Telephone support numbers
In many locations, HP provides toll free telephone support during the warranty period. However, some of the support numbers listed below may not be toll free.
For the most current list of telephone support numbers, see www.hp.com/support.
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