Contents |
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Solve printing problems | 55 |
The device shuts down unexpectedly | 55 |
All device lights are on or flashing | 55 |
The device is not responding (nothing prints) | 55 |
Device does not accept printhead | 56 |
Device takes a long time to print | 56 |
Blank or partial page printed | 57 |
Something on the page is missing or incorrect | 57 |
Placement of the text or graphics is wrong | 58 |
Device prints half a page, then ejects the paper | 59 |
Poor print quality and unexpected printouts | 59 |
Poor quality printouts | 59 |
Meaningless characters print | 60 |
Ink is smearing | 60 |
Ink is not filling the text or graphics completely | 61 |
Output is faded or dull colored | 61 |
Colors are printing as black and white | 61 |
Wrong colors are printing | 61 |
Printout shows bleeding colors | 62 |
Colors do not line up properly | 62 |
Lines or dots are missing from text or graphics | 62 |
Solve | 63 |
Optional Tray 2 cannot be inserted | 63 |
Another | 63 |
Solve device management problems | 64 |
Embedded Web server cannot be opened | 64 |
Troubleshoot installation issues | 65 |
Hardware installation suggestions | 65 |
Software installation suggestions | 66 |
Solve network problems | 66 |
Clear jams | 67 |
Clear a jam in the device | 68 |
Tips for avoiding jams | 69 |
6 |
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Interpreting | 70 |
Interpreting network connector lights | 75 |
A HP supplies and accessories |
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Order printing supplies online | 76 |
Accessories | 76 |
Supplies | 76 |
Ink cartridges | 76 |
Printheads | 77 |
HP media | 77 |
B Support and warranty |
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Obtain electronic support | 78 |
Obtain HP telephone support | 78 |
Before you call | 78 |
Telephone support numbers | 79 |
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