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Faxes are not printing on the MFP.
Cause | Solution |
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Schedule Printing of Faxes is set. | If Schedule Printing of Faxes is enabled, faxes will not print |
| until it is disabled. If you want to print your faxes, see Enable |
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The MFP is either low on toner or has run out of toner. | The MFP stops printing as soon as it is low on toner or runs |
| out of toner. Any faxes received are stored in memory and print |
| after the toner has been replaced. For other MFP printing |
| problems, see the MFP user guide. |
Incoming call may be a voice call.
Incoming voice calls usually show up in the call report as a Communication Error (17) As these are voice calls and not a fax error, no action is needed to be taken. Ensure that those calling you have a voice number that is different from the fax number.
ENWW | Receiving fax problems 103 |