Faxes are not printing on the MFP.

Cause

Solution

 

 

Schedule Printing of Faxes is set.

If Schedule Printing of Faxes is enabled, faxes will not print

 

until it is disabled. If you want to print your faxes, see Enable

 

or disable the schedule for printing of faxes on page 92.

 

 

The MFP is either low on toner or has run out of toner.

The MFP stops printing as soon as it is low on toner or runs

 

out of toner. Any faxes received are stored in memory and print

 

after the toner has been replaced. For other MFP printing

 

problems, see the MFP user guide.

Incoming call may be a voice call.

Incoming voice calls usually show up in the call report as a Communication Error (17) As these are voice calls and not a fax error, no action is needed to be taken. Ensure that those calling you have a voice number that is different from the fax number.

ENWW

Receiving fax problems 103