Send-fax messages

Table 4-1Send-fax messages

Message

Error No.

Description

Action(s)

 

 

 

 

Cancelled

0

Fax was cancelled by user at

None.

 

 

control panel of MFP.

 

 

 

 

 

Success

n/a

Fax sent successfully.

None.

 

 

 

 

Fail Busy

0

The receiving fax machine is

The fax will be retired

 

 

busy.

automatically (if configured),

 

 

 

otherwise try resending fax

 

 

 

later.

No Answer

0

The receiving fax machine is

 

 

not answering the call.

The receiving fax machine may be disconnected or turned off; contact the receiver to check the machine. Try resending.

Compression Error

Any

Fax may be corrupted or not

Try resending fax.

 

 

sent.

 

 

 

 

 

No Dial

0

No dial tone is detected when

Verify the phone line is active;

 

 

sending the fax.

set the sending fax to "not" to

 

 

 

detect a dial tone.

Modem Fail

Any

Unexpected or bad response

 

 

from the internal fax modem

 

 

to MFP.

Try resending fax; if the error persists, contact service.

Communication Error

17 or 36

Lost telephone connection

Try resending the fax.

 

 

between sender and receiver.

 

 

 

 

 

Communication Error

Any besides 17 or 36

General communications

Try resending fax; if the error

 

 

issue where the fax

persists, contact service.

 

 

transmission was interrupted

 

 

 

or did not proceed as

 

 

 

expected.

 

Space Fail

0

Unable to read or write the fax

 

 

image file to disk; could be

corrupt MFP disk or no space available on the MFP's disk.

Try resending fax; if the error persists, contact service.

Page Fail

0

Incompatible page width, or

Try resending fax; if the error

 

 

page had too many bad lines.

persists, contact service.

 

 

 

 

Memory Error

0

Out of RAM memory on MFP.

If error persists, may need to

 

 

 

add RAM to MFP.

 

 

 

 

Job Fail

Any

Fax failure; the fax job did not

Try resending fax; if the error

 

 

complete.

persists, contact service.

 

 

 

 

Power Failure

0

A power failure occurred

Try resending the fax.

 

 

during the fax transmission on

 

 

 

the sending fax MFP.

 

No Fax Detected

17 or 36

No fax machine was detected

 

 

at receiving end.

Verify fax number and have receiver verify fax machine is on and connected; then try resending fax.

ENWW

Fax error messages 107

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HP Q3701 manual 1Send-fax messages