HP Q3701 Receive-faxmessages

Receive-fax messages

Table 4-2Receive-fax messages

Message	Error No.	Description	Action(s)
Success	n/a	Fax received ok.	None.
Blocked	n/a	Fax reception was blocked by	None.
		receiving fax machine using
		blocked number feature.

Modem Fail	Any	Unexpected or bad response
		from the internal modem to
		the MFP - example is trying to
		send a fax just as another fax
		is arriving.

Have fax resent; if the error persists, contact service.

Communication Error	17, 36	Lost telephone connection or	Have the sender resend the
		interruption between sender/	fax (if the sending machine
		receiver.	does not automatically retry).

Communication Error	Any besides 17 or 36	General communications
		issue where the fax
		transmission was interrupted
		or did not proceed as
		expected.

Have fax resent; if the error persists, contact service.

Space Fail	0	Unable to read or write image
		file to disk; could be corrupt
		MFP disk or no space on disk.

Have fax resent; if the error persists, contact service.

Page Fail	0	Incompatible page width or	Have fax resent; if the error
		page had too many bad lines.	persists, contact service.
Memory Error	0	Out of RAM memory on MFP.	If error persists, may need to
			add additional RAM memory
			to MFP.
Compression Error	0	Corrupted fax - the received	Have fax resent; enable ECM
		image file cannot be decoded.	(Error Correction Mode) if not
			already.
Print Fail	0	Corrupted fax - the received	Have fax resent; enable ECM
		image file cannot be decoded.	(Error Correction Mode) if not
			already.

Poll Invalid	0	The fax polling feature
		attempted to retrieve a fax

from another machine but no fax was available.

Contact the administrator of the fax machine being polled and verify a fax is available, and then retry.

Job Fail	Any	Fax failure; this includes all	Have fax resent; if the error
		non-specific failures.	persists, contact service.
Power Failure	0	A power failure occurred	Have the sender resend the
		during the fax reception.	fax.
No Fax Detected	17, 36	A voice call was made to the	None
		fax.

108 Chapter 4 Solve fax problems ENWW