Printer models, Accessories, support and specifications | HP T2500

Accessories, support and specifications

These chapters, Supplies and accessories on page 166, HP Customer Care on page 239 and Printer specifications on page 243, contain reference information, including customer care, the printer specifications and part numbers for paper types, ink supplies and accessories.

Glossary

The Glossary on page 247 contains definitions of printing and HP terms used in this documentation.

Index

In addition to the table of contents, there is an alphabetical index to help you to find topics quickly.

Warnings and Cautions

The following symbols are used in this manual to ensure the proper use of the printer and to prevent the printer from being damaged. Follow the instructions marked with these symbols.

WARNING! Failure to follow the guidelines marked with this symbol could result in serious personal injury or death.

CAUTION: Failure to follow the guidelines marked with this symbol could result in minor personal injury or damage to the printer.

Printer models

This guide covers the following printer models, normally referring to them by their short names for brevity.

Full name	Short name

HP Designjet T2500 eMultifunction	T2500

HP Designjet T2500 PostScript eMultifunction	T2500 PS

4 Chapter 1 Introduction

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HP T2500 manual Printer models, Accessories, support and specifications, Glossary, Index

Contents

Designjet T2500 eMultifunction Series Legal notices Table of contents Network configuration 103 140 121136 151 182 166172 220 200201 236 226230 239 247 250 Introduction Printer operation Safety precautionsMains connection Printer servicing Troubleshooting Using this guideUse and maintenance HP Start-Up Kit Glossary Accessories, support and specificationsPrinter models Index Printer’s main features Printer’s main features Printer’s main components Front view Communication ports Power switch Power socketRear view Printer’s main components Front panel Following items are displayed only on the home screen Left and right fixed iconsHome screen dynamic icons To reach the information screen, press on the home screen Sleep modeInformation screen Information screen dynamic icons Printer software Web ServicesPrinter software Turn the printer on and off HP Designjet ePrint & Share Printer’s internal prints To turn it back on, use the power switch at the rearPrinter’s internal prints Enww Installing the software Connect the printer to your network Network configurationUsing IPv6 Connect a computer to the printer by network Windows Using IPSecPrinter software installation Your printer supports IPSec Connect a computer to the printer by network Mac OS Uninstall the printer software WindowsOpen the Mac OS X HP Designjet Installer Bonjour connection TCP/IP connection Click Continue Uninstall the printer software Mac OS Setting up the printer Configure the printer’s Internet connection Set up your Web-connected printerWeb Services manual configuration Introduction Configure firmware updates Scan to network folder Configure a scan-to-network or scan-to-FTP folderPrint quality Choose between Best, Normal, and Fast Scan to FTP folder Configure a scan-to-network or scan-to-FTP folder Example Create a scan-to-network folder under Windows Check the Share this folder box Example Create a scan-to-network folder under Mac OS Enww Paper suitability options Roll switching optionsPreferences Paper options Roll switching options Paper mismatch action Turn nesting on and off Nest options Wait time Turn alerts on and off Turn usage information on and offTurn e-mail notifications on and off Each case, you must set the following options To access alert settings under Windows Control access to the printerFront-panel security settings To access alert settings under Mac OS Require account ID Embedded Web Server security settingsDisable your HP ePrint Center connection Set Windows driver preferences Network configuration Verify correct operation Preconfigure network settings if requiredTools for preconfiguration Troubleshooting Add the printer to your network system Reset network parameters Link configuration methods Front-panel menu items Enable or disable network protocolsControl network protocols Control network protocols Dhcp Renew Front-panel menu items DHCPV6 Policy Embedded services Ipsec Supported network protocols TCP/IPv4 Personalizing the printer Personalizing the printer Change the language of the front-panel display Access the HP UtilityAccess the Embedded Web Server Change the loudspeaker volume Change the sleep mode settingChange the auto-off setting Change the language of the HP Utility Change the units of measurement Configure network settingsChange the front-panel display brightness Manage printer security Change the graphic language settingNetwork connectivity Gigabit Ethernet Modify configuration Select one of the following options Change your printer’s email address Paper handling Paper handling Load a roll onto the spindle General adviceGeneral advice Open the roll cover Enww Load a roll onto the spindle Load a roll into the printer Load a roll into the printer Is not in the list on Unload a roll Quick procedure with paper on the rollFront panel procedure with paper on the roll You may need to open the roll cover Load a single sheet Stacker Manual printing with the stacker open Enww View information about the paper Paper presetsBasket Maintain paper Printing paper infoMove the paper Printing preferences Paper options Printing paper info Change the retrieval time Press , then , then Setup Print retrieval Retrieval timeChange the drying time Turn the automatic cutter on and off Feed and cut the paper How the printer allocates jobs to paper rolls Working with two rollsUses of a multiroll printer Roll switching policy doesnt matter Economically on Printing Print from a USB flash drive Then , then Print from USB preferences Print from a computer using a printer driver Advanced print settings Paper size can be specified in the following ways Select print qualitySelect paper size Use Windows forms Advanced print settingsUse the Windows printer driver Use the Mac OS X printer driver Select margins optionsPrint on loaded paper Use the Embedded Web Server Rescale a print Change the treatment of overlapping lines Preview a print Print a draft High-quality printing You can specify high-quality printing in the following ways Print with crop lines Print in gray shadesPrint with no margins Use paper economically Nest jobs to save roll paper When does the printer try to nest pages? Nesting on Paper saved by nesting Unattended printing/overnight printing Use ink economicallyRoll protection Paper options Roll protection 1Recommended settings for unattended printing Print from iOS with AirPrint Print from iOS with AirPrint Scan to file ScanningPaper types suitable for scanning Scan to file Then Scan preferences Preferences De-skew Off Copying Then Copy preferences Web-connected printing Web-connected printing Enable Cloud printing for your printer Print through the Cloud with HP Designjet ePrint & Share Print by email Print from a smartphone or tablet Enww View and print from the HP Designjet ePrint & Share website Enww Press the HP ePrint & Share icon Scan to an email address Sign in using your registered email address and password Press the Scan icon on the front panels home screen Enww Enww Share files in your Online Print History Web-connected printing Job queue management 103 Job queue Select when to print a job in the queueJob queue in the front panel Job preview Save a scanned job to another destination Pause a job in the queueReprint a job from the queue Delete a job from the queue Job queue in the Embedded Web Server or HP Utility Reprint or copy a job in the queue Job status messages Printing Drying Cutting paper Ejecting Printed Canceled The job has been canceled by the printerCanceled by user Empty job The job does not contain anything to print Color management Color management Color calibration How colors are representedSummary of the color management process Color management from printer drivers Color management options Printer emulation Color adjustment options You can adjust the colors of your print as follows You can adjust the gray balance of your print under Windows Printing in grayscale Color management from printer drivers PostScript printers HP Professional Pantone Emulation Color emulation Cmyk color emulation Color management from the Embedded Web Server Submit Job options Color management from the front panel Printing preferences Color options Color management and the scanner Practical printing examples 121 Print from Adobe Acrobat Print from Adobe Acrobat Print from Autodesk AutoCAD Print from Autodesk AutoCAD Enww Print from Adobe Photoshop Using printer emulationUsing clip contents by margins Enww Using PowerPoint Print and scale from Microsoft Office Enww Using Project Select File Page Setup Print Practical printing examples Using Excel Enww Enww Retrieving printer usage information Retrieving printer usage information Check usage statistics for a job Get printer accounting informationCheck usage statistics Accounting statistics with the HP Utility Set Send accounting files to EnabledRequest accounting data by email Accounting statistics with the Embedded Web Server Request accounting data by email Handling ink cartridges and printhead Handling ink cartridges and printhead Check the ink cartridges status HP Utility proceduresAbout the ink cartridges Remove an ink cartridge Insert an ink cartridge Insert an ink cartridge Check the printhead status Safe modeAbout the printhead Status, see Front-panel error messages on Remove the printhead Enww Enww Insert the printhead Lift the printhead out of the carriage Insert the printhead Storage of anonymous usage information Printer maintenance 151 Maintain the ink cartridges Clean the exterior of the printerCheck printer status Move or store the printer Manual firmware updates Update the firmwareAutomatic firmware updates Important notes Secure File Erase Update the softwarePrinter maintenance kits Disk Wipe Security Scanner maintenance Scanner maintenance Clean the scanner’s glass plate Enww Clean the pressure rollers and the feed rollers Replace the scanner’s glass plate Replace the scanner’s glass plate Enww Enww Enww If calibration fails Calibrate the scannerTo calibrate the scanner Supplies and accessories Supplies and accessories Order paper How to order supplies and accessoriesOrder ink supplies Following ink supplies can be ordered for your printer Roll paper 3Roll paper PostScript Upgrade Spindle Introduction to the accessoriesOrder accessories Following accessories can be ordered for your printer Spindle Adaptor Kit Troubleshooting paper issues Troubleshooting paper issues Unsuccessful roll load Paper loading error messagesPaper cannot be loaded successfully Unsuccessful sheet load Transparent or translucent film Black ink is easily removed when touchedPaper type is not in the list Photo paper An on hold for paper message When is a job put on hold for paper?Printer printed on the wrong paper type Paper has jammed in the print platen Paper has jammed in the print platen Enww Enww Paper has jammed in the stacker Prints do not fall neatly into the basket Printer displays out of paper when paper is availablePrinter reports unexpectedly that the stacker is full Print remains in the printer after printing has completed Troubleshooting print-quality issues Troubleshooting print-quality issues 183 Recalibrate the paper advance Print-quality troubleshooting wizardWhen you have any print-quality problem Recalibrating the paper advance procedure Return to default calibration Horizontal lines across the image banding Lines are too thick, too thin or missing Lines appear stepped or jagged Lines print double or in the wrong colors Lines are discontinuous Lines are blurred Line lengths are inaccurate Whole image is blurry or grainy Print is scuffed or scratched This problem can occur for several different reasonsPaper is not flat Ink marks on the paper Black ink comes off when you touch the print Other smears on the paper Horizontal lines at the end of a cut sheet print Edges of objects are stepped or not sharpEdges of objects are darker than expected Vertical bands of different colors White spots on the print Colors are inaccurate Image is clipped Colors are fadingImage is incomplete clipped at the bottom Image Diagnostics Print Some objects are missing from the printed image Image Diagnostics Print Here is an example of the same printhead in a bad state If you still have a problemCorrective action If you still have a problem Scanning to file is slow Troubleshooting scanner issuesCannot access the network folder Troubleshooting scan-quality issues 201 Wrinkles or folds Troubleshooting scan-quality issuesRandom vertical lines Actions Line discontinuities Grain in area fills when scanning plain paper Small color differences between adjacent CIS modules Vertical light lines at the intersection between CIS modules Variable line thickness or missing lines Inaccurately reproduced colors Color fringing Clipping in dark or light areas Clipping in dark or light areas Stop-start effect Flare in the image when scanning glossy originalsVertical red and green bands over white or black background Vibration Vibration Horizontal periodical banding Defocus, blurring and fading colors Defocus, blurring and fading colors Enww Vertical black band 20 cm wide Original Scan affected by a CIS failing module Scanner damages some originals Completely wrong colors Vertical distortion Object replication ghosting Incorrect edge detection, mostly when scanning tracing paper Copied or scanned image is very skewed Scanner diagnostic plot Scanner diagnostic plot Visual check for errors while printing the diagnostic sheet Resolution Alignment Printer banding Maintenance Clean printheadsLoss of shadow or highlight details Grain Scan or copy the diagnostic plotStreaks Scan Copy Save the diagnostic plot for future useMonitor calibration Troubleshooting ink cartridge and printhead issues Troubleshooting ink cartridge and printhead issues Cannot insert the printhead Cannot insert an ink cartridgeInk cartridge status messages Clean the printhead Align the printhead Printhead status messages On page 145 and Insert the printhead on Troubleshooting general printer issues Troubleshooting general printer issues Printer will not start Printer does not print Printer behaves strangely Restore factory settingsPrinter seems slow Communication failures between computer and printer Cannot connect to the Internet Cannot access the HP UtilityCannot access the Embedded Web Server All tests Web Services issues Automatic file system checkAlerts Options on Alerts Front-panel error messages Front-panel error messages 2Numerical error codes 237 Using the Embedded Web Server System error logUsing a USB flash drive HP Customer Care 239 HP Support Center Introduction HP Professional ServicesHP Care Packs and Warranty Extensions HP Start-Up Kit Customer Self Repair HP InstallationHP Proactive Support Convenient, easy to use How to contact HP Support Contact HP Support Printer specifications 243 Functional specifications Printer specifications For a list of supported papers, see Order paper on Physical specificationsScanner resolutions 200, 300, 600 ppi Environmental specifications Memory specificationsPower specifications Acoustic specifications Glossary Gigabit Ethernet FirmwareGamut Hi-Speed USB Printer driver PaperPlaten Printhead Index Specification 244 Speaker volume Status 141 Unit selection Paper size Print connectivity configUsage 137 Reset paper advance Setup 170 Power On/off Download presets Economical usePaper not in list 174 Presets Print on loaded paper 229 Printhead cleaner Slow printing 232 Smartphone Software Software update 154 Clean glass plate 157101 Network settings Sheet paper Load Sleep mode 246 Printing resolutions Spindle