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HP T2500 manual Horizontal lines across the image banding, Return to default calibration

Models: T2500

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4.Select the percentage of change from –100% to +100%. To correct light banding, decrease the percentage.

To correct dark banding, increase the percentage.

5.Press OK on the front panel, to save the value.

6.Wait until the front panel displays the status screen and reprint your print.

Return to default calibration

Returning to the default calibration sets all the corrections made by the paper advance calibration to zero. To return to the default paper advance calibration value, you must reset the calibration.

1.From the front panel, press , then , then Image quality maintenance > Paper advance calibration > Reset paper advance.

2.Wait until the front panel displays the operation has completed successfully.

Horizontal lines across the image (banding)

If your printed image suffers from added horizontal lines as shown (the color may vary):

186 Chapter 21 Troubleshooting print-quality issues

ENWW

Image 196

HP T2500 manual Horizontal lines across the image banding, Return to default calibration

Contents

Designjet T2500 eMultifunction Series Legal notices Table of contents Network configuration 103 121 136140 151172 166182 201 200220 226 230236 239247 250Introduction Safety precautions Mains connectionPrinter operation Printer servicingUsing this guide Use and maintenanceTroubleshooting HP Start-Up KitAccessories, support and specifications Printer modelsGlossary IndexPrinter’s main features Printer’s main featuresPrinter’s main components Front viewPower switch Power socket Rear viewCommunication ports Printer’s main componentsFront panel Home screen dynamic icons Left and right fixed iconsFollowing items are displayed only on the home screen Sleep mode Information screenTo reach the information screen, press on the home screen Information screen dynamic iconsPrinter software Web ServicesPrinter software Turn the printer on and off HP Designjet ePrint & SharePrinter’s internal prints To turn it back on, use the power switch at the rearPrinter’s internal prints Enww Installing the software Using IPv6 Network configurationConnect the printer to your network Using IPSec Printer software installationConnect a computer to the printer by network Windows Your printer supports IPSecUninstall the printer software Windows Open the Mac OS X HP Designjet InstallerConnect a computer to the printer by network Mac OS Bonjour connectionTCP/IP connection Click ContinueUninstall the printer software Mac OS Setting up the printer Set up your Web-connected printer Web Services manual configurationConfigure the printer’s Internet connection IntroductionConfigure firmware updates Configure a scan-to-network or scan-to-FTP folder Print quality Choose between Best, Normal, and FastScan to network folder Scan to FTP folderConfigure a scan-to-network or scan-to-FTP folder Example Create a scan-to-network folder under Windows Check the Share this folder boxExample Create a scan-to-network folder under Mac OS Enww Roll switching options Preferences Paper options Roll switching optionsPaper suitability options Paper mismatch actionTurn nesting on and off Nest options Wait timeTurn usage information on and off Turn e-mail notifications on and offTurn alerts on and off Each case, you must set the following optionsControl access to the printer Front-panel security settingsTo access alert settings under Windows To access alert settings under Mac OSDisable your HP ePrint Center connection Embedded Web Server security settingsRequire account ID Set Windows driver preferences Network configuration Tools for preconfiguration Preconfigure network settings if requiredVerify correct operation Troubleshooting Add the printer to your network systemReset network parameters Link configuration methodsEnable or disable network protocols Control network protocolsFront-panel menu items Control network protocolsDhcp Renew Front-panel menu items DHCPV6 PolicyEmbedded services IpsecSupported network protocols TCP/IPv4Personalizing the printer Personalizing the printerAccess the Embedded Web Server Access the HP UtilityChange the language of the front-panel display Change the sleep mode setting Change the auto-off settingChange the loudspeaker volume Change the language of the HP UtilityChange the front-panel display brightness Configure network settingsChange the units of measurement Change the graphic language setting Network connectivity Gigabit Ethernet Modify configurationManage printer security Select one of the following optionsChange your printer’s email address Paper handling Paper handlingGeneral advice General adviceLoad a roll onto the spindle Open the roll coverEnww Load a roll onto the spindle Load a roll into the printer Load a roll into the printer Is not in the list on Quick procedure with paper on the roll Front panel procedure with paper on the rollUnload a roll You may need to open the roll coverLoad a single sheet Stacker Manual printing with the stacker open Enww Basket Paper presetsView information about the paper Printing paper info Move the paperMaintain paper Printing preferences Paper options Printing paper infoPress , then , then Setup Print retrieval Retrieval time Change the drying timeChange the retrieval time Turn the automatic cutter on and offFeed and cut the paper Uses of a multiroll printer Working with two rollsHow the printer allocates jobs to paper rolls Roll switching policy doesnt matter Economically onPrinting Print from a USB flash drive Then , then Print from USB preferences Print from a computer using a printer driver Advanced print settingsSelect paper size Select print qualityPaper size can be specified in the following ways Use the Windows printer driver Advanced print settingsUse Windows forms Select margins options Print on loaded paperUse the Mac OS X printer driver Use the Embedded Web ServerRescale a print Change the treatment of overlapping linesPreview a print Print a draftHigh-quality printing You can specify high-quality printing in the following waysPrint with no margins Print in gray shadesPrint with crop lines Use paper economically Nest jobs to save roll paperWhen does the printer try to nest pages? Nesting on Paper saved by nestingUse ink economically Roll protectionUnattended printing/overnight printing Paper options Roll protection1Recommended settings for unattended printing Print from iOS with AirPrintPrint from iOS with AirPrint Paper types suitable for scanning ScanningScan to file Scan to file Then Scan preferences Preferences De-skew Off Copying Then Copy preferences Web-connected printing Web-connected printingEnable Cloud printing for your printer Print through the Cloud with HP Designjet ePrint & SharePrint by email Print from a smartphone or tabletEnww View and print from the HP Designjet ePrint & Share website Enww Press the HP ePrint & Share icon Scan to an email address Sign in using your registered email address and password Press the Scan icon on the front panels home screenEnww Enww Share files in your Online Print History Web-connected printing Job queue management 103Select when to print a job in the queue Job queue in the front panelJob queue Job previewPause a job in the queue Reprint a job from the queueSave a scanned job to another destination Delete a job from the queueJob queue in the Embedded Web Server or HP Utility Reprint or copy a job in the queue Job status messages Printing Drying Cutting paper EjectingCanceled The job has been canceled by the printer Canceled by userPrinted Empty job The job does not contain anything to printColor management Color managementSummary of the color management process How colors are representedColor calibration Color management from printer drivers Color management optionsPrinter emulation Color adjustment options You can adjust the colors of your print as followsYou can adjust the gray balance of your print under Windows Printing in grayscaleColor management from printer drivers PostScript printers HP Professional Pantone EmulationColor emulation Cmyk color emulationColor management from the Embedded Web Server Submit Job optionsColor management from the front panel Printing preferences Color optionsColor management and the scanner Practical printing examples 121Print from Adobe Acrobat Print from Adobe Acrobat Print from Autodesk AutoCAD Print from Autodesk AutoCAD Enww Using clip contents by margins Using printer emulationPrint from Adobe Photoshop Enww Using PowerPoint Print and scale from Microsoft OfficeEnww Using Project Select File Page Setup PrintPractical printing examples Using Excel Enww Enww Retrieving printer usage information Retrieving printer usage informationCheck usage statistics Get printer accounting informationCheck usage statistics for a job Set Send accounting files to Enabled Request accounting data by emailAccounting statistics with the HP Utility Accounting statistics with the Embedded Web ServerRequest accounting data by email Handling ink cartridges and printhead Handling ink cartridges and printheadHP Utility procedures About the ink cartridgesCheck the ink cartridges status Remove an ink cartridgeInsert an ink cartridge Insert an ink cartridge About the printhead Safe modeCheck the printhead status Status, see Front-panel error messages on Remove the printheadEnww Enww Insert the printhead Lift the printhead out of the carriageInsert the printhead Storage of anonymous usage information Printer maintenance 151Clean the exterior of the printer Check printer statusMaintain the ink cartridges Move or store the printerUpdate the firmware Automatic firmware updatesManual firmware updates Important notesPrinter maintenance kits Update the softwareSecure File Erase Disk Wipe SecurityScanner maintenance Scanner maintenanceClean the scanner’s glass plate Enww Clean the pressure rollers and the feed rollers Replace the scanner’s glass plate Replace the scanner’s glass plate Enww Enww Enww To calibrate the scanner Calibrate the scannerIf calibration fails Supplies and accessories Supplies and accessoriesHow to order supplies and accessories Order ink suppliesOrder paper Following ink supplies can be ordered for your printerRoll paper 3Roll paper Introduction to the accessories Order accessoriesPostScript Upgrade Spindle Following accessories can be ordered for your printerSpindle Adaptor Kit Troubleshooting paper issues Troubleshooting paper issuesPaper loading error messages Paper cannot be loaded successfullyUnsuccessful roll load Unsuccessful sheet loadBlack ink is easily removed when touched Paper type is not in the listTransparent or translucent film Photo paperPrinter printed on the wrong paper type When is a job put on hold for paper?An on hold for paper message Paper has jammed in the print platen Paper has jammed in the print platen Enww Enww Paper has jammed in the stacker Printer displays out of paper when paper is available Printer reports unexpectedly that the stacker is fullPrints do not fall neatly into the basket Print remains in the printer after printing has completedTroubleshooting print-quality issues Troubleshooting print-quality issues183 When you have any print-quality problem Print-quality troubleshooting wizardRecalibrate the paper advance Recalibrating the paper advance procedure Return to default calibration Horizontal lines across the image bandingLines are too thick, too thin or missing Lines appear stepped or jagged Lines print double or in the wrong colorsLines are discontinuous Lines are blurredLine lengths are inaccurate Whole image is blurry or grainyThis problem can occur for several different reasons Paper is not flatPrint is scuffed or scratched Ink marks on the paperBlack ink comes off when you touch the print Other smears on the paperEdges of objects are stepped or not sharp Edges of objects are darker than expectedHorizontal lines at the end of a cut sheet print Vertical bands of different colorsWhite spots on the print Colors are inaccurateImage is incomplete clipped at the bottom Colors are fadingImage is clipped Image Diagnostics Print Some objects are missing from the printed imageImage Diagnostics Print Corrective action If you still have a problemHere is an example of the same printhead in a bad state If you still have a problem Cannot access the network folder Troubleshooting scanner issuesScanning to file is slow Troubleshooting scan-quality issues 201Troubleshooting scan-quality issues Random vertical linesWrinkles or folds ActionsLine discontinuities Grain in area fills when scanning plain paper Small color differences between adjacent CIS modules Vertical light lines at the intersection between CIS modules Variable line thickness or missing lines Inaccurately reproduced colorsColor fringing Clipping in dark or light areasClipping in dark or light areas Vertical red and green bands over white or black background Flare in the image when scanning glossy originalsStop-start effect Vibration VibrationHorizontal periodical banding Defocus, blurring and fading colorsDefocus, blurring and fading colors Enww Vertical black band 20 cm wide Original Scan affected by a CIS failing moduleScanner damages some originals Completely wrong colorsVertical distortion Object replication ghostingIncorrect edge detection, mostly when scanning tracing paper Copied or scanned image is very skewed Scanner diagnostic plot Scanner diagnostic plotVisual check for errors while printing the diagnostic sheet ResolutionAlignment Loss of shadow or highlight details Maintenance Clean printheadsPrinter banding Scan or copy the diagnostic plot StreaksGrain ScanMonitor calibration Save the diagnostic plot for future useCopy Troubleshooting ink cartridge and printhead issues Troubleshooting ink cartridge and printhead issuesInk cartridge status messages Cannot insert an ink cartridgeCannot insert the printhead Clean the printhead Align the printheadPrinthead status messages On page 145 and Insert the printhead onTroubleshooting general printer issues Troubleshooting general printer issuesPrinter will not start Printer does not printRestore factory settings Printer seems slowPrinter behaves strangely Communication failures between computer and printerCannot access the Embedded Web Server Cannot access the HP UtilityCannot connect to the Internet Alerts Web Services issues Automatic file system checkAll tests Options on AlertsFront-panel error messages Front-panel error messages2Numerical error codes 237Using a USB flash drive System error logUsing the Embedded Web Server HP Customer Care 239Introduction HP Professional Services HP Care Packs and Warranty ExtensionsHP Support Center HP Start-Up KitHP Installation HP Proactive SupportCustomer Self Repair Convenient, easy to useHow to contact HP Support Contact HP SupportPrinter specifications 243Functional specifications Printer specificationsScanner resolutions 200, 300, 600 ppi Physical specificationsFor a list of supported papers, see Order paper on Memory specifications Power specificationsEnvironmental specifications Acoustic specificationsGlossary Firmware GamutGigabit Ethernet Hi-Speed USBPaper PlatenPrinter driver PrintheadIndex Paper size Print connectivity config Usage 137 Reset paper advanceSpecification 244 Speaker volume Status 141 Unit selection SetupDownload presets Economical use Paper not in list 174 Presets Print on loaded paper170 Power On/off 229 Printhead cleanerClean glass plate 157 101 Network settings Sheet paper Load Sleep modeSlow printing 232 Smartphone Software Software update 154 246 Printing resolutions Spindle