Designjet T2500 eMultifunction Series
Legal notices
Table of contents
Network configuration
103
151
121
136
140
166
172
182
200
201
220
239
226
230
236
250
247
Introduction
Printer servicing
Safety precautions
Mains connection
Printer operation
HP Start-Up Kit
Using this guide
Use and maintenance
Troubleshooting
Index
Accessories, support and specifications
Printer models
Glossary
Printer’s main features
Printer’s main features
Front view
Printer’s main components
Printer’s main components
Power switch Power socket
Rear view
Communication ports
Front panel
Left and right fixed icons
Home screen dynamic icons
Following items are displayed only on the home screen
Information screen dynamic icons
Sleep mode
Information screen
To reach the information screen, press on the home screen
Web Services
Printer software
Printer software
HP Designjet ePrint & Share
Turn the printer on and off
To turn it back on, use the power switch at the rear
Printer’s internal prints
Printer’s internal prints
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Installing the software
Network configuration
Using IPv6
Connect the printer to your network
Your printer supports IPSec
Using IPSec
Printer software installation
Connect a computer to the printer by network Windows
Bonjour connection
Uninstall the printer software Windows
Open the Mac OS X HP Designjet Installer
Connect a computer to the printer by network Mac OS
Click Continue
TCP/IP connection
Uninstall the printer software Mac OS
Setting up the printer
Introduction
Set up your Web-connected printer
Web Services manual configuration
Configure the printer’s Internet connection
Configure firmware updates
Scan to FTP folder
Configure a scan-to-network or scan-to-FTP folder
Print quality Choose between Best, Normal, and Fast
Scan to network folder
Configure a scan-to-network or scan-to-FTP folder
Check the Share this folder box
Example Create a scan-to-network folder under Windows
Example Create a scan-to-network folder under Mac OS
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Paper mismatch action
Roll switching options
Preferences Paper options Roll switching options
Paper suitability options
Nest options Wait time
Turn nesting on and off
Each case, you must set the following options
Turn usage information on and off
Turn e-mail notifications on and off
Turn alerts on and off
To access alert settings under Mac OS
Control access to the printer
Front-panel security settings
To access alert settings under Windows
Embedded Web Server security settings
Disable your HP ePrint Center connection
Require account ID
Set Windows driver preferences
Network configuration
Preconfigure network settings if required
Tools for preconfiguration
Verify correct operation
Add the printer to your network system
Troubleshooting
Link configuration methods
Reset network parameters
Control network protocols
Enable or disable network protocols
Control network protocols
Front-panel menu items
Dhcp Renew
DHCPV6 Policy
Front-panel menu items
Ipsec
Embedded services
TCP/IPv4
Supported network protocols
Personalizing the printer
Personalizing the printer
Access the HP Utility
Access the Embedded Web Server
Change the language of the front-panel display
Change the language of the HP Utility
Change the sleep mode setting
Change the auto-off setting
Change the loudspeaker volume
Configure network settings
Change the front-panel display brightness
Change the units of measurement
Select one of the following options
Change the graphic language setting
Network connectivity Gigabit Ethernet Modify configuration
Manage printer security
Change your printer’s email address
Paper handling
Paper handling
Open the roll cover
General advice
General advice
Load a roll onto the spindle
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Load a roll onto the spindle
Load a roll into the printer
Load a roll into the printer
Is not in the list on
You may need to open the roll cover
Quick procedure with paper on the roll
Front panel procedure with paper on the roll
Unload a roll
Load a single sheet
Stacker
Manual printing with the stacker open
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Paper presets
Basket
View information about the paper
Printing preferences Paper options Printing paper info
Printing paper info
Move the paper
Maintain paper
Turn the automatic cutter on and off
Press , then , then Setup Print retrieval Retrieval time
Change the drying time
Change the retrieval time
Feed and cut the paper
Working with two rolls
Uses of a multiroll printer
How the printer allocates jobs to paper rolls
Economically on
Roll switching policy doesnt matter
Printing
Print from a USB flash drive
Then , then Print from USB preferences
Advanced print settings
Print from a computer using a printer driver
Select print quality
Select paper size
Paper size can be specified in the following ways
Advanced print settings
Use the Windows printer driver
Use Windows forms
Use the Embedded Web Server
Select margins options
Print on loaded paper
Use the Mac OS X printer driver
Change the treatment of overlapping lines
Rescale a print
Print a draft
Preview a print
You can specify high-quality printing in the following ways
High-quality printing
Print in gray shades
Print with no margins
Print with crop lines
Nest jobs to save roll paper
Use paper economically
Nesting on Paper saved by nesting
When does the printer try to nest pages?
Paper options Roll protection
Use ink economically
Roll protection
Unattended printing/overnight printing
Print from iOS with AirPrint
1Recommended settings for unattended printing
Print from iOS with AirPrint
Scanning
Paper types suitable for scanning
Scan to file
Scan to file
Then Scan preferences
Preferences De-skew Off
Copying
Then Copy preferences
Web-connected printing
Web-connected printing
Print through the Cloud with HP Designjet ePrint & Share
Enable Cloud printing for your printer
Print from a smartphone or tablet
Print by email
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View and print from the HP Designjet ePrint & Share website
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Press the HP ePrint & Share icon
Scan to an email address
Press the Scan icon on the front panels home screen
Sign in using your registered email address and password
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Share files in your Online Print History
Web-connected printing
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Job queue management
Job preview
Select when to print a job in the queue
Job queue in the front panel
Job queue
Delete a job from the queue
Pause a job in the queue
Reprint a job from the queue
Save a scanned job to another destination
Job queue in the Embedded Web Server or HP Utility
Reprint or copy a job in the queue
Printing Drying Cutting paper Ejecting
Job status messages
Empty job The job does not contain anything to print
Canceled The job has been canceled by the printer
Canceled by user
Printed
Color management
Color management
How colors are represented
Summary of the color management process
Color calibration
Color management options
Color management from printer drivers
Printer emulation
You can adjust the colors of your print as follows
Color adjustment options
Printing in grayscale
You can adjust the gray balance of your print under Windows
HP Professional Pantone Emulation
Color management from printer drivers PostScript printers
Cmyk color emulation
Color emulation
Submit Job options
Color management from the Embedded Web Server
Printing preferences Color options
Color management from the front panel
Color management and the scanner
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Practical printing examples
Print from Adobe Acrobat
Print from Adobe Acrobat
Print from Autodesk AutoCAD
Print from Autodesk AutoCAD
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Using printer emulation
Using clip contents by margins
Print from Adobe Photoshop
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Print and scale from Microsoft Office
Using PowerPoint
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Select File Page Setup Print
Using Project
Practical printing examples
Using Excel
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Retrieving printer usage information
Retrieving printer usage information
Get printer accounting information
Check usage statistics
Check usage statistics for a job
Accounting statistics with the Embedded Web Server
Set Send accounting files to Enabled
Request accounting data by email
Accounting statistics with the HP Utility
Request accounting data by email
Handling ink cartridges and printhead
Handling ink cartridges and printhead
Remove an ink cartridge
HP Utility procedures
About the ink cartridges
Check the ink cartridges status
Insert an ink cartridge
Insert an ink cartridge
Safe mode
About the printhead
Check the printhead status
Remove the printhead
Status, see Front-panel error messages on
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Lift the printhead out of the carriage
Insert the printhead
Insert the printhead
Storage of anonymous usage information
151
Printer maintenance
Move or store the printer
Clean the exterior of the printer
Check printer status
Maintain the ink cartridges
Important notes
Update the firmware
Automatic firmware updates
Manual firmware updates
Update the software
Printer maintenance kits
Secure File Erase
Security
Disk Wipe
Scanner maintenance
Scanner maintenance
Clean the scanner’s glass plate
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Clean the pressure rollers and the feed rollers
Replace the scanner’s glass plate
Replace the scanner’s glass plate
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Calibrate the scanner
To calibrate the scanner
If calibration fails
Supplies and accessories
Supplies and accessories
Following ink supplies can be ordered for your printer
How to order supplies and accessories
Order ink supplies
Order paper
Roll paper
3Roll paper
Following accessories can be ordered for your printer
Introduction to the accessories
Order accessories
PostScript Upgrade Spindle
Spindle Adaptor Kit
Troubleshooting paper issues
Troubleshooting paper issues
Unsuccessful sheet load
Paper loading error messages
Paper cannot be loaded successfully
Unsuccessful roll load
Photo paper
Black ink is easily removed when touched
Paper type is not in the list
Transparent or translucent film
When is a job put on hold for paper?
Printer printed on the wrong paper type
An on hold for paper message
Paper has jammed in the print platen
Paper has jammed in the print platen
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Paper has jammed in the stacker
Print remains in the printer after printing has completed
Printer displays out of paper when paper is available
Printer reports unexpectedly that the stacker is full
Prints do not fall neatly into the basket
Troubleshooting print-quality issues
Troubleshooting print-quality issues
183
Print-quality troubleshooting wizard
When you have any print-quality problem
Recalibrate the paper advance
Recalibrating the paper advance procedure
Horizontal lines across the image banding
Return to default calibration
Lines are too thick, too thin or missing
Lines print double or in the wrong colors
Lines appear stepped or jagged
Lines are blurred
Lines are discontinuous
Whole image is blurry or grainy
Line lengths are inaccurate
Ink marks on the paper
This problem can occur for several different reasons
Paper is not flat
Print is scuffed or scratched
Other smears on the paper
Black ink comes off when you touch the print
Vertical bands of different colors
Edges of objects are stepped or not sharp
Edges of objects are darker than expected
Horizontal lines at the end of a cut sheet print
Colors are inaccurate
White spots on the print
Colors are fading
Image is incomplete clipped at the bottom
Image is clipped
Some objects are missing from the printed image
Image Diagnostics Print
Image Diagnostics Print
If you still have a problem
Corrective action
Here is an example of the same printhead in a bad state
If you still have a problem
Troubleshooting scanner issues
Cannot access the network folder
Scanning to file is slow
201
Troubleshooting scan-quality issues
Actions
Troubleshooting scan-quality issues
Random vertical lines
Wrinkles or folds
Line discontinuities
Grain in area fills when scanning plain paper
Small color differences between adjacent CIS modules
Vertical light lines at the intersection between CIS modules
Inaccurately reproduced colors
Variable line thickness or missing lines
Clipping in dark or light areas
Color fringing
Clipping in dark or light areas
Flare in the image when scanning glossy originals
Vertical red and green bands over white or black background
Stop-start effect
Vibration
Vibration
Defocus, blurring and fading colors
Horizontal periodical banding
Defocus, blurring and fading colors
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Original Scan affected by a CIS failing module
Vertical black band 20 cm wide
Completely wrong colors
Scanner damages some originals
Object replication ghosting
Vertical distortion
Incorrect edge detection, mostly when scanning tracing paper
Copied or scanned image is very skewed
Scanner diagnostic plot
Scanner diagnostic plot
Resolution
Visual check for errors while printing the diagnostic sheet
Alignment
Maintenance Clean printheads
Loss of shadow or highlight details
Printer banding
Scan
Scan or copy the diagnostic plot
Streaks
Grain
Save the diagnostic plot for future use
Monitor calibration
Copy
Troubleshooting ink cartridge and printhead issues
Troubleshooting ink cartridge and printhead issues
Cannot insert an ink cartridge
Ink cartridge status messages
Cannot insert the printhead
Align the printhead
Clean the printhead
On page 145 and Insert the printhead on
Printhead status messages
Troubleshooting general printer issues
Troubleshooting general printer issues
Printer does not print
Printer will not start
Communication failures between computer and printer
Restore factory settings
Printer seems slow
Printer behaves strangely
Cannot access the HP Utility
Cannot access the Embedded Web Server
Cannot connect to the Internet
Web Services issues Automatic file system check
Alerts
All tests
Alerts
Options on
Front-panel error messages
Front-panel error messages
237
2Numerical error codes
System error log
Using a USB flash drive
Using the Embedded Web Server
239
HP Customer Care
HP Start-Up Kit
Introduction HP Professional Services
HP Care Packs and Warranty Extensions
HP Support Center
Convenient, easy to use
HP Installation
HP Proactive Support
Customer Self Repair
Contact HP Support
How to contact HP Support
243
Printer specifications
Printer specifications
Functional specifications
Physical specifications
Scanner resolutions 200, 300, 600 ppi
For a list of supported papers, see Order paper on
Acoustic specifications
Memory specifications
Power specifications
Environmental specifications
Glossary
Hi-Speed USB
Firmware
Gamut
Gigabit Ethernet
Printhead
Paper
Platen
Printer driver
Index
Setup
Paper size Print connectivity config
Usage 137 Reset paper advance
Specification 244 Speaker volume Status 141 Unit selection
229 Printhead cleaner
Download presets Economical use
Paper not in list 174 Presets Print on loaded paper
170 Power On/off
246 Printing resolutions Spindle
Clean glass plate 157
101 Network settings Sheet paper Load Sleep mode
Slow printing 232 Smartphone Software Software update 154