HP T2500 manual Paper is not flat, Print is scuffed or scratched, Ink marks on the paper

The paper is not flat

If the paper does not lie flat when it comes out of the printer, but has shallow waves in it, you are likely to see defects in the printed image, such as vertical stripes. This can happen when you use thin paper that becomes saturated with ink.

1.Check that the paper type you have loaded corresponds to the paper type selected in the front panel and in your software. See View information about the paper on page 62.

2.Try changing to a thicker paper type, such as HP Heavyweight Coated Paper or HP Super Heavyweight Plus Matte Paper.

3.Select a paper type that is slightly thinner than the paper you have loaded; this will persuade the printer to use less ink. Here are some example paper types in ascending order of thickness: Plain Paper, Coated Paper, Heavyweight Coated Paper, Super Heavyweight Plus Matte Paper.

4.If you see horizontal stripes, try printing the same job rotated; this sometimes reduces the visibility of the stripes.

The print is scuffed or scratched

The black ink pigment can be scuffed or scratched when touched by a finger, a pen or some other object. This is particularly noticeable on coated paper.

Photo paper may be extremely sensitive to the basket or to anything else that it contacts soon after printing, depending on the amount of ink used and the environmental conditions at the time of printing.

To reduce the risk of scuffs and scratches:

●Handle prints carefully.

●Catch your prints as they are cut from the roll and do not let them fall into the basket. Alternatively, leave a sheet of paper in the basket so that freshly printed sheets do not make direct contact with the basket.

Ink marks on the paper

This problem can occur for several different reasons.

Horizontal smears on the front of the paper

When a lot of ink is used on a paper-based material, the paper absorbs the ink quickly and expands. If the paper is stiff and curled, near the end of the roll the leading edge of the paper may rise slightly in the print area. As the printhead moves over the paper, it may come into contact with the paper and smear the printed image.

ENWW The paper is not flat 191