If I load a new roll of paper, will jobs that were on hold for paper be automatically printed?

Yes. Every time a new roll of paper is loaded, the printer will check if there are any jobs on hold for paper that could be printed on the loaded roll.

I don’t like jobs being put on hold for paper. Can I prevent it?

Yes, this can be done from the front panel: see Paper mismatch action on page 29.

I set the option “Paper mismatch action” to “Print anyway”, but some jobs are still put on hold (Windows driver only)

If the Show print preview option is selected in the driver or the Embedded Web Server, jobs are put on hold until you have checked the preview and resumed the job. Check that the Show print preview option is not checked in the driver, and that there are no pending preview windows waiting for confirmation to continue printing.

My job is exactly as wide as the roll of paper that is loaded on the printer, but is put on hold for paper

Margins are managed in different ways depending on the file type:

●For HP-GL/2 and HP RTL files, by default, margins are included inside the drawing, so a 914 mm (36 in) HP-GL/2 and HP RTL file can be printed on a 914 mm (36 in) roll of paper and will not be put on hold for paper.

●For other file formats, such as PostScript, PDF, TIFF or JPEG, the printer assumes that margins need to be added outside the drawing (as, in many cases, these formats are used for photographs and other images that do not include margins). This means that, to print a 914 mm (36 in) TIFF, the printer needs to add margins, and the drawing needs 925 mm (36.4 in) of paper to be printed; this would cause the job to be put on hold if the paper that is loaded on the printer is only 914 mm (36 in) wide.

If you wish to print these file formats without adding extra margins outside of the drawing, the Clip contents by margins option can be used. This option will force the margins to be set inside of the drawing, so a 914 mm (36 in) TIFF can be printed on a 914 mm (36 in) roll of paper without being put on hold. However, if there is no white space already included in the drawing’s borders, some contents could be clipped because of the margins.

NOTE: If you choose the option Match exact size, your job will be printed only on paper whose width exactly matches the width of the job.

The paper has jammed in the print platen

When a paper jam occurs, you normally see the Possible paper jam message in the front-panel display, and a system error 81:01 or 86:01.

1.Lift the scanner.

176 Chapter 20 Troubleshooting paper issues

ENWW