And here is an example of the same printhead in a bad state:
Corrective action
1.Clean the printhead if necessary (see Clean the printhead on page 228). Then reprint the Image Diagnostics Print to see whether the problem has been solved.
2.If the problem remains, clean the printhead again, and reprint the Image Diagnostics Print to see whether the problem has been solved.
3.If the problem still remains, replace the printhead (see Handling ink cartridges and printhead on page 140), or contact HP Support (see Contact HP Support on page 242).
If you still have a problem
If you still experience
●Try using a higher
●Check the driver you are using to print with. If it is a
●If you are using a
198 Chapter 21 Troubleshooting | ENWW |