Actions

1.Check the scanner lid sensor by opening the scanner lid and checking that the five CIS modules show blinking red, green and blue lights alternately. If not, reboot the machine and call HP support reporting the error appearing at the front panel. If no error is given in the front panel then report “scanner lid sensor failure”.

2.If all the modules lit up correctly in the previous step, close the scanner lid by pushing it down until you hear a click. Then calibrate the scanner as indicated in Scanner maintenance on page 156 and repeat your scan.

3.If the problem persists, repeat the scan or copy using a higher resolution (High or Max if scanning, Normal or Best if copying). You should also set background cleaning to 0, or set the content type to Mixed.

ENWW

Defocus, blurring and fading colors 213